Red Cactus (Bubble)
Take your customer service to the next level with the Bubble integration. Connect your business telephony to your CRM via Bubble and call your customers directly via SpinOffice.
Bel direct vanuit SpinOffice CRM met uw klanten en prospects!
To improve customer satisfaction and work more efficiently, linking SpinOffice CRM to your telephony platform is essential. With the integration tool Bubble from Red Cactus you no longer have to manually search for customer data in SpinOffice during an incoming or outgoing phone call, but it appears directly in a pop-up notification on your screen and from there you can perform various actions such as opening a relationship card.
See who is calling and make a note through our integration with almost every telephone solution. The customer name plus the details are shown immediately when your relationship calls. Of course you can immediately create a follow-up action. The integration with SpinOffice improves the customer experience and saves you time. SpinOffice has, through a collaboration with Bubble, the possibility to get more out of your existing telephone solution. Whether you use KPN ÉÉN, Xelion, Vodafone Business, or one of the other 35 platforms, SpinOffice CRM can now connect via Bubble.
By linking SpinOffice CRM to Bubble, you can call and be called with VolP and thus use Bubble directly from SpinOffice. Incoming calls are signaled within your SpinOffice CRM environment. Incoming and outgoing calls are recognized and linked based on the telephone number. Telephone numbers are recognized and SpinOffice automatically creates a conversation note. There is automatic logging and time registration of all conversations and if desired, sound recordings are automatically saved with the relationship in SpinOffice CRM.
The benefits of the Bubble integration with SpinOffice at a glance:
- Direct calling from SpinOffice CRM (click-to-dial)
- Insight and recording of who is calling
- Directly relevant information available
- Works on Windows and Mac
- SpinOffice CRM automatically creates conversation notes
- Recognition and linking of incoming and outgoing calls
How can I activate Bubble?
Do you want to use the integration of your telephony with your CRM? Contact us and create a Bubble-account with Red Cactus, the IT partner with whom the Bubble integration was developed.
What are the costs?
One-time setup costs
- €150.00 business license
- €25 for each user license
Monthly costs
- €5 per month per user
Hoe werkt Bubble?
Experience SpinOffice CRM without obligation
We are happy to make time to explore together how SpinOffice CRM can improve your business processes. Whether you want to work more efficiently, communicate in a more customer-focused way, or simply gain more overview: we will help you on your way.
SpinOffice CRM is available from €36.65 per user per month (excl. VAT).