{"id":32953,"date":"2022-09-06T13:17:38","date_gmt":"2022-09-06T12:17:38","guid":{"rendered":"https:\/\/www.spinoffice-crm.com\/?page_id=32953"},"modified":"2026-09-16T23:01:07","modified_gmt":"2026-09-16T22:01:07","slug":"wat-is-crm","status":"publish","type":"page","link":"https:\/\/spinoffice-crm.com\/en\/wat-is-crm\/","title":{"rendered":"What is CRM?"},"content":{"rendered":"<div class=\"brz brz-root__container brz-reset-all brz-root__container-page\">\n<section id=\"dlpccQlYvPNo_dlpccQlYvPNo\" class=\"brz-section brz-css-d-section brz-css-1xzd5yn\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-1a7bf19\" data-brz-custom-id=\"eZJUxw99SWLv\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-image\"><\/div>\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-1hrevta\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-c0xtk9 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-oipm1x\" data-brz-custom-id=\"ludroBchyzqF\">\n<div data-brz-translate-text=\"1\">\n<h1 data-uniq-id=\"eH10p\" data-generated-css=\"brz-css-hWMcc\" class=\"brz-text-lg-center brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_2 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-53 brz-tp-lg-heading1 brz-css-zTx2K\"><span class=\"brz-cp-color8\">Wat is CRM?<\/span><\/h1>\n<h4 data-uniq-id=\"gYEhx\" data-generated-css=\"brz-css-dR4zz\" class=\"brz-text-lg-center brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-36 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-heading4 brz-css-lPuZo\"><span class=\"brz-cp-color8\">Een beginnershandleiding voor klantrelatiebeheer<\/span><\/h4>\n<p class=\"brz-tp-lg-paragraph brz-css-mTYGv\" data-uniq-id=\"tXuYN\" data-generated-css=\"brz-css-uKhlD\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"vOQwaDGzeCF7_vOQwaDGzeCF7\" class=\"brz-section brz-css-d-section brz-css-1ldzmzt\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-bf4gby\" data-brz-custom-id=\"pD4GY2hgH89g\">\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-biq13w\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-44xn2o\" data-brz-custom-id=\"d8jri2BZAQa_\">\n<div class=\"brz-row brz-css-d-row-container brz-css-r-row-container brz-css-qsvs39\">\n<nav class=\"brz-columns brz-css-d-column-column brz-css-6n6nnp\" data-brz-custom-id=\"zemEXOZemunw\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1vydfnx\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-y1m2wl\" data-brz-custom-id=\"zuqAOdvK41Hf\">\n<div class=\"brz-row brz-row--inner brz-css-d-row-container brz-css-r-row-container brz-css-1kydbmg\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-3kgy3o\" data-brz-custom-id=\"fMMqOXKBdk6A\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-yqs6id\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-109maxb brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-q1eqe3\" data-brz-custom-id=\"ke6KJHaegT0B\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-text-lg-left brz-fss-sm-px brz-fss-xs-px brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_5 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-empty brz-ff-inter brz-ft-google brz-fs-lg-13 brz-css-jRxkp\" data-generated-css=\"brz-css-hsJmX\" data-uniq-id=\"lJTkD\"><span class=\"brz-cp-color7\">IN DIT ARTIKEL<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1map9jh brz-wrapper\">\n<div class=\"brz-line brz-line-default brz-css-d-line brz-css-9ki7pi\" data-brz-custom-id=\"uDjBQfMEsp4b\">\n<hr class=\"brz-hr\"><\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-clv0b6 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-tswuv1\" data-brz-custom-id=\"lQ6MBQBANrR4\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_5 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-14 brz-ft-google brz-ff-inter brz-tp-lg-empty brz-text-lg-left brz-fss-sm-px brz-fss-xs-px brz-css-e_UPr\" data-generated-css=\"brz-css-hhplO\" data-uniq-id=\"oZylJ\"><a class=\"brz-underline-true brz-cp-color7 link--anchor\" href=\"#vOQwaDGzeCF7_vOQwaDGzeCF7\" data-brz-link-type=\"anchor\"><u>Wat is klantrelatiebeheer<\/u><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1b7mp6a brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-ccdfn3\" data-brz-custom-id=\"uO1aohjzE5Pc\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_5 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-14 brz-ft-google brz-ff-inter brz-tp-lg-empty brz-fss-xs-px brz-fss-sm-px brz-text-lg-left brz-css-lmXEq\" data-uniq-id=\"k4iEA\" data-generated-css=\"brz-css-rYuRW\"><a class=\"brz-underline-true brz-cp-color7 link--anchor\" href=\"#aW_TLd4SmBan_aW_TLd4SmBan\" data-brz-link-type=\"anchor\"><u>Wat is Customer Relationship Management (CRM) software?<\/u><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1t1xlfl brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-8zxc9\" data-brz-custom-id=\"o097bV9VDinb\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-fss-xs-px brz-fss-sm-px brz-text-lg-left brz-tp-lg-empty brz-ff-inter brz-ft-google brz-fs-lg-14 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_5 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-b8Ax5\" data-uniq-id=\"da7aM\" data-generated-css=\"brz-css-rleUN\"><a class=\"brz-cp-color7 brz-underline-true link--anchor\" href=\"#gMmlrnd08f99_gMmlrnd08f99\" data-brz-link-type=\"anchor\"><u>Waarom gebruiken bedrijven CRM?&nbsp;<\/u><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-2bvpx9 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-rt74ga\" data-brz-custom-id=\"stwm5vopsgJH\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-text-lg-left brz-fss-sm-px brz-fss-xs-px brz-tp-lg-empty brz-ff-inter brz-ft-google brz-fs-lg-14 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_5 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-lTJ2w\" data-generated-css=\"brz-css-fyJbR\" data-uniq-id=\"tTQvO\"><a class=\"brz-cp-color7 brz-underline-true link--anchor\" href=\"#xu90ievc99op_xu90ievc99op\" data-brz-link-type=\"anchor\"><u>Wat zijn de voordelen van het gebruik van CRM-software?<\/u><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-10h4f1m brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-9h8wjz\" data-brz-custom-id=\"uNxAvz_cLPc0\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_5 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-14 brz-ft-google brz-ff-inter brz-tp-lg-empty brz-text-lg-left brz-fss-sm-px brz-fss-xs-px brz-css-kuloS\" data-generated-css=\"brz-css-hWPHm\" data-uniq-id=\"dCBZf\"><a class=\"brz-underline-true brz-cp-color7 link--anchor\" href=\"#hbupEYifeEJA_hbupEYifeEJA\" data-brz-link-type=\"anchor\"><u>Drie soorten CRM<\/u><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1457su7 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-cyk6pe\" data-brz-custom-id=\"fnagYmdkWY0w\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-fss-xs-px brz-fss-sm-px brz-text-lg-left brz-tp-lg-empty brz-ff-inter brz-ft-google brz-fs-lg-14 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_5 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-hhTLi\" data-uniq-id=\"f2u1X\" data-generated-css=\"brz-css-m9UcS\"><a class=\"brz-cp-color7 brz-underline-true link--anchor\" href=\"#zne27D1bQevL_zne27D1bQevL\" data-brz-link-type=\"anchor\"><u>Hoe kiest u de juiste CRM-oplossing?<\/u><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-wrapper-clone brz-flex-xs-wrap brz-css-d-cloneable brz-css-mudf7p no-margin-mobile\" data-brz-custom-id=\"krO4Mnj_3qAs\"><a class=\"brz-a brz-btn brz-css-d-button brz-css-5p4fct sign-up-for-free brz-css-d-button-bg brz-css-7r6f2w\" target=\"_self\" rel=\"noopener\" href=\"https:\/\/spinoffice-crm.com\/demo\/\" data-brz-link-type=\"page\" data-brz-custom-id=\"uAlstmx3wysl\"><span data-brz-translate-text=\"1\" class=\"brz-span brz-text__editor\">Plan gratis demo<\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/nav>\n<div class=\"brz-columns brz-css-d-column-column brz-css-16n44mk\" data-brz-custom-id=\"yr9D6NfFot2Q\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1iml7s4\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1efekaj brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-okf2bq\" data-brz-custom-id=\"anTtngV71QDb\">\n<div data-brz-translate-text=\"1\">\n<h2 class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-32 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_4 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-heading2 brz-css-mPZhu\" data-uniq-id=\"zmsUL\" data-generated-css=\"brz-css-hRpQl\"><span class=\"brz-cp-color7\">Wat is klantrelatiebeheer?<\/span><span style=\"color: rgb(68, 68, 68)\" class=\"brz-cp-color7\"> <\/span><\/h2>\n<p class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-paragraph brz-css-atLMd\" data-uniq-id=\"lnZjL\" data-generated-css=\"brz-css-z0rGE\"><span class=\"brz-cp-color7\">Klantrelatiebeheer is de Nederlandse term voor Customer Relationship Management (CRM): de manier waarop een bedrijf omgaat met de contacten, gegevens en communicatie van leads en klanten. In de praktijk betekent klantrelatiebeheer dat u niet meer afhankelijk bent van losse spreadsheets, e-mailinboxen en notitieblokjes, maar dat alle klantinformatie centraal en overzichtelijk op \u00e9\u00e9n plek staat.<\/span><\/p>\n<p class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-paragraph brz-css-h10Mi\" data-uniq-id=\"cIHNS\" data-generated-css=\"brz-css-w8pnb\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-paragraph brz-css-hkO6j\" data-uniq-id=\"oonUG\" data-generated-css=\"brz-css-ay1fr\"><span class=\"brz-cp-color7\">Goed klantrelatiebeheer zorgt ervoor dat iedereen in uw team \u2014 van sales tot klantenservice \u2014 altijd de meest actuele informatie over een klant kan inzien: eerdere gesprekken, afspraken, documenten en openstaande taken. Dat maakt uw dienstverlening persoonlijker, sneller en professioneler. Een <\/span><a class=\"link--page brz-cp-color7\" style=\"color: rgb(39, 39, 39)\" href=\"https:\/\/spinoffice-crm.com\/crm-systeem\/\" data-brz-link-type=\"page\">CRM-systeem<\/a><span class=\"brz-cp-color7\">, zoals SpinOffice, is het softwareprogramma waarmee u dit klantrelatiebeheer in de praktijk vormgeeft.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"aW_TLd4SmBan_aW_TLd4SmBan\" class=\"brz-section brz-css-d-section brz-css-1s0unay\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-49syfg\" data-brz-custom-id=\"uyUKIjLlyzuY\">\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-jj352c\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-1hyvxrv\" data-brz-custom-id=\"rmYgVCnkguQC\">\n<div class=\"brz-row brz-css-d-row-container brz-css-r-row-container brz-css-1firijm\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-1uxadoe\" data-brz-custom-id=\"zST9FGNiQXfL\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-4gmykq\"><\/div>\n<\/div>\n<div class=\"brz-columns brz-css-d-column-column brz-css-1smzvik\" data-brz-custom-id=\"m5lPiOxIqp6e\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-13ekz6e\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-v0xwej brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-m09wdu\" data-brz-custom-id=\"xyj73Lt7HluT\">\n<div data-brz-translate-text=\"1\">\n<h2 class=\"brz-tp-lg-heading2 brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_4 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-32 brz-ft-upload brz-ff-iffnEBjtPn5l brz-css-nrHc2\" data-uniq-id=\"wRp8n\" data-generated-css=\"brz-css-u3pgl\"><span class=\"brz-cp-color7\">Wat is Customer Relationship Management (CRM) software?<\/span><\/h2>\n<p class=\"brz-tp-lg-paragraph brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-css-cVvZq\" data-uniq-id=\"w8Pho\" data-generated-css=\"brz-css-lc4s0\"><span class=\"brz-cp-color7\">CRM staat voor \u2018Customer Relationship Management\u2019 en is een softwaresysteem waarmee bedrijfseigenaren, managers en werknemers eenvoudig alle communicatie kunnen volgen en relaties met hun leads en klanten kunnen onderhouden. Een CRM vervangt de veelheid aan spreadsheets, databases en apps die veel bedrijven samenvoegen om klantgegevens bij te houden. Het resultaat: een beter georganiseerde organisatie, effici\u00ebntie, beter timemanagement en klanten die onder de indruk zijn.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-css-jil9d\" data-uniq-id=\"lIm1U\" data-generated-css=\"brz-css-tLjIk\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-text-lg-left brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-ga3Tr\" data-uniq-id=\"fqt9D\" data-generated-css=\"brz-css-z8Vfa\"><span class=\"brz-cp-color7\">Klantbeheerplatforms zoals CRM\u2019s verbinden alle gegevens van uw sales leads en klanten, allemaal op \u00e9\u00e9n plek. Een CRM bundelt alle communicatie (<\/span><a class=\"link--page brz-cp-color1\" href=\"https:\/\/spinoffice-crm.com\/functionaliteiten\/e-mailbeheer\/\" data-brz-link-type=\"page\"><strong>e-mails<\/strong><\/a><span class=\"brz-cp-color1\">, <\/span><a class=\"link--page brz-cp-color1\" href=\"https:\/\/spinoffice-crm.com\/functionaliteiten\/relatiebeheer\/\" data-brz-link-type=\"page\"><strong>contacten<\/strong><\/a><span class=\"brz-cp-color1\">, <\/span><a class=\"link--page brz-cp-color1\" href=\"https:\/\/spinoffice-crm.com\/integraties\/whatsapp\/\" data-brz-link-type=\"page\"><strong>WhatsApp-gesprekken<\/strong><\/a><span class=\"brz-cp-color7\">, <\/span><a class=\"link--page brz-cp-color1\" href=\"https:\/\/spinoffice-crm.com\/add-ons\/vragenlijst-module\/\" data-brz-link-type=\"page\"><strong>formulieren<\/strong><\/a><span class=\"brz-cp-color7\">, <\/span><a class=\"link--page brz-cp-color1\" href=\"https:\/\/spinoffice-crm.com\/functionaliteiten\/relatiebeheer\/\" data-brz-link-type=\"page\"><strong>gespreksnotities<\/strong><\/a><span class=\"brz-cp-color7\">&nbsp;en&nbsp;<\/span><a class=\"link--page brz-cp-color1\" href=\"https:\/\/spinoffice-crm.com\/functionaliteiten\/agenda\/\" data-brz-link-type=\"page\"><strong>vergaderingen<\/strong><\/a><span class=\"brz-cp-color7\">), <\/span><a class=\"link--page brz-cp-color1\" href=\"https:\/\/spinoffice-crm.com\/functionaliteiten\/document-beheer\/\" data-brz-link-type=\"page\"><strong>documenten<\/strong><\/a><span class=\"brz-cp-color7\">,&nbsp;<\/span><a class=\"link--page brz-cp-color1\" href=\"https:\/\/spinoffice-crm.com\/functionaliteiten\/dossier-beheer\/\" data-brz-link-type=\"page\"><strong>dossiers<\/strong><\/a><span class=\"brz-cp-color7\">&nbsp;en&nbsp;<\/span><a class=\"link--page brz-cp-color1\" href=\"https:\/\/spinoffice-crm.com\/functionaliteiten\/taak-beheer\/\" data-brz-link-type=\"page\"><strong>taken<\/strong><\/a><span class=\"brz-cp-color7\">&nbsp;die verband houden met elke lead en klant. Uw hele team heeft op het juiste moment toegang tot die gegevens om een verkoop te sluiten of uitstekende service te leveren.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-text-lg-left brz-fss-sm-px brz-fss-xs-px brz-lh-lg-1_3 brz-fs-lg-16 brz-ft-google brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-ff-iffnEBjtPn5l brz-css-wk0kD\" data-uniq-id=\"ify1M\" data-generated-css=\"brz-css-cmVM3\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-text-lg-left brz-fss-sm-px brz-fss-xs-px brz-lh-lg-1_3 brz-fs-lg-16 brz-ft-google brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-ff-iffnEBjtPn5l brz-css-hqexg\" data-uniq-id=\"i30_W\" data-generated-css=\"brz-css-isl0V\"><span class=\"brz-cp-color7\">Gebruik je nu nog Excel om klanten bij te houden?&nbsp;<\/span><a class=\"link--page brz-cp-color7\" href=\"https:\/\/spinoffice-crm.com\/nieuws\/van-excel-naar-crm\/\" data-brz-link-type=\"page\">Zo maak je de overstap zonder gedoe<\/a><span class=\"brz-cp-color7\">.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-css-ejSR4\" data-uniq-id=\"yQSHw\" data-generated-css=\"brz-css-xgFyX\"><\/p>\n<p class=\"brz-tp-lg-paragraph brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-css-fuH_G\" data-uniq-id=\"eIJdO\" data-generated-css=\"brz-css-u_dXF\"><strong class=\"brz-cp-color7\">Een CRM verzamelt klantinteracties via alle kanalen op \u00e9\u00e9n plek.<\/strong><span class=\"brz-cp-color7\">&nbsp;Het beheren van gecentraliseerde gegevens helpt bedrijven de klantervaring, tevredenheid, retentie en service te verbeteren.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-css-w0uFN\" data-uniq-id=\"eIJdO\" data-generated-css=\"brz-css-u_dXF\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-row__container brz-css-d-row-row brz-css-1ccatrv\" data-brz-custom-id=\"qpzOtMyWG7XD\">\n<div class=\"brz-row brz-row--inner brz-css-d-row-container brz-css-r-row-container brz-css-74am3t\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-1gp5zkm\" data-brz-custom-id=\"n4Tby1ZVmQsQ\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1ohop2o\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-ippne3 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-19h0e10\" data-brz-custom-id=\"yfwqN9JP0sI4\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-z26Zj\" data-uniq-id=\"c0ygv\" data-generated-css=\"brz-css-cFSJs\"><em style=\"background-color: rgb(245, 245, 245)\" class=\"brz-cp-color7\">\u2018Het doel van CRM is om de relaties met klanten te versterken, het contact makkelijker te maken en klanten langdurig aan een organisatie te binden door beter in te spelen op de behoefte van de klant.\u2018<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"gMmlrnd08f99_gMmlrnd08f99\" class=\"brz-section brz-css-d-section brz-css-pe03yh\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-109fglv\" data-brz-custom-id=\"gkgtlY9OrCdM\">\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-5xaf0j\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-f8r5do\" data-brz-custom-id=\"eMjaWyee4N9D\">\n<div class=\"brz-row brz-css-d-row-container brz-css-r-row-container brz-css-jbcgnx\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-phqk7n\" data-brz-custom-id=\"em9pY1TsozKN\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1nljwdj\"><\/div>\n<\/div>\n<div class=\"brz-columns brz-css-d-column-column brz-css-p695fc\" data-brz-custom-id=\"sk_qF6n_kOKs\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1gdfhpm\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1lyw6bf brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-fxou3v\" data-brz-custom-id=\"oREeXw0yd7Bq\">\n<div data-brz-translate-text=\"1\">\n<h2 class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-32 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_4 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-heading2 brz-css-iVFB4\" data-uniq-id=\"s79Ta\" data-generated-css=\"brz-css-lqTVL\"><span class=\"brz-cp-color7\">Waarom gebruiken bedrijven CRM?<\/span><span style=\"color: rgb(68, 68, 68)\" class=\"brz-cp-color7\"> <\/span><\/h2>\n<p class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-paragraph brz-css-kzbAk\" data-uniq-id=\"osRI8\" data-generated-css=\"brz-css-tx0KV\"><span class=\"brz-cp-color7\">Bedrijven gebruiken klantrelatiebeheer om vele redenen, maar het hoofddoel is om de klantervaring te verbeteren en de verkoop te verhogen.<\/span><\/p>\n<p class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-paragraph brz-css-hXH5c\" data-uniq-id=\"xYMpG\" data-generated-css=\"brz-css-wJDhD\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-paragraph brz-css-uLYDL\" data-uniq-id=\"bBe15\" data-generated-css=\"brz-css-v497e\"><span class=\"brz-cp-color7\">Over het algemeen werkt een CRM het beste voor weloverwogen aankopen of dienstverleners. Productiebedrijven, handel, assurantiekantoren, vermogensbeheerders, advocaten of accountants kunnen allemaal profiteren van een goede CRM. Maar ook trainingsbureaus en bedrijven in de zakelijke dienstverlening er baat bij. Daarnaast profiteren B2B-bedrijven, vooral die met langere verkoopcycli zoals SaaS, ook van een systeem dat bedrijfsprocessen vereenvoudigt. <\/span><\/p>\n<p class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-paragraph brz-css-ydfCb\" data-uniq-id=\"aSpmN\" data-generated-css=\"brz-css-utOgR\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-paragraph brz-css-o2tX0\" data-uniq-id=\"nJOC8\" data-generated-css=\"brz-css-ua9T1\"><span class=\"brz-cp-color7\">Een goede manier om te bepalen of uw bedrijf baat heeft bij een CRM, is na te denken over de uitdagingen die een CRM oplost:<\/span><\/p>\n<p class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-paragraph brz-css-nsxvj\" data-uniq-id=\"re_YR\" data-generated-css=\"brz-css-rna2M\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<ol>\n<li class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-fj9wg\" data-uniq-id=\"rKYpB\" data-generated-css=\"brz-css-aB_7F\"><span class=\"brz-cp-color7\">Sla al uw klantinformatie op in \u00e9\u00e9n geconsolideerd systeem. In plaats van informatie naar meerdere afdelingen te communiceren, kunt u een CRM-platform gebruiken om \u00e9\u00e9n up-to-date point of truth te cre\u00ebren waar iedereen toegang toe heeft.<\/span><\/li>\n<li class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-sUMyA\" data-uniq-id=\"pRcP2\" data-generated-css=\"brz-css-wOP_E\"><span class=\"brz-cp-color7\">Als klanten regelmatig contact hebben met meerdere mensen van uw bedrijf, is het eenvoudig om eerdere contactmomenten met een CRM bij te houden.<\/span><\/li>\n<li class=\"brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-hVjAA\" data-uniq-id=\"hMtJZ\" data-generated-css=\"brz-css-eJ8Ap\"><span class=\"brz-cp-color7\">Een CRM kan u helpen de productiviteit van uw verkoopteams te volgen. Het kan u ook helpen bij het opzetten van een workflow of proces dat u moet volgen. <\/span><\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"xu90ievc99op_xu90ievc99op\" class=\"brz-section brz-css-d-section brz-css-stqdgj\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-1i0bpbo\" data-brz-custom-id=\"z3OL2cuJDtNS\">\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-1p6rdi7\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-oyn6vp\" data-brz-custom-id=\"wRNTgVW_VlRv\">\n<div class=\"brz-row brz-css-d-row-container brz-css-r-row-container brz-css-1kvcbn8\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-1tnp01e\" data-brz-custom-id=\"agnmNdF8ieKd\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1pwv7ef\"><\/div>\n<\/div>\n<div class=\"brz-columns brz-css-d-column-column brz-css-1unh1oc\" data-brz-custom-id=\"owbeR8k0NyeM\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-11lgcel\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1vzrkzk brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1s8iyza\" data-brz-custom-id=\"uKWLiuAsGKJP\">\n<div data-brz-translate-text=\"1\">\n<h2 class=\"brz-fs-lg-30 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-tp-lg-heading2 brz-css-tiDVX\" data-uniq-id=\"gGMQs\" data-generated-css=\"brz-css-c3BIY\"><span class=\"brz-cp-color7\">Wat zijn de voordelen van het gebruik van CRM-software?<\/span><\/h2>\n<p class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-css-oJbfu\" data-uniq-id=\"lEqoA\" data-generated-css=\"brz-css-cyXPh\"><span class=\"brz-cp-color7\">Het gebruik van <\/span><a class=\"link--page brz-cp-color7\" href=\"https:\/\/spinoffice-crm.com\/crm-software\/\" data-brz-link-type=\"page\">CRM-software<\/a><span class=\"brz-cp-color7\"> kent vele voordelen, maar wat kunt u in de praktijk met een CRM-platform? De basis is dat CRM tot een betere stroomlijning leidt van al uw processen rondom klanten en klantcontact.<\/span><\/p>\n<p class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-css-tOG0i\" data-uniq-id=\"rp1KN\" data-generated-css=\"brz-css-lOGmu\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-css-pxwJJ\" data-uniq-id=\"qbkzj\" data-generated-css=\"brz-css-u_vgm\"><span class=\"brz-cp-color7\">Voordelen van CRM:<\/span><\/p>\n<p class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-css-eBtmX\" data-uniq-id=\"pDcTp\" data-generated-css=\"brz-css-rQbti\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<ul>\n<li class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-bcp-color7 brz-css-oEvCO\" data-uniq-id=\"os5Mv\" data-generated-css=\"brz-css-aVcDZ\"><span class=\"brz-cp-color7\">Inzicht in klantgegevens<\/span><\/li>\n<li class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-bcp-color7 brz-css-qJlhb\" data-uniq-id=\"eQNru\" data-generated-css=\"brz-css-gQvVc\"><span class=\"brz-cp-color7\">Gestroomlijnd klantenservice proces<\/span><\/li>\n<li class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-bcp-color7 brz-css-dhESl\" data-uniq-id=\"zpNpx\" data-generated-css=\"brz-css-tiC5g\"><span class=\"brz-cp-color7\">Gestructureerd verkoopproces<\/span><\/li>\n<li class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-bcp-color7 brz-css-pnnOB\" data-uniq-id=\"ts5Xm\" data-generated-css=\"brz-css-b2Ghd\"><span class=\"brz-cp-color7\">Mogelijkheid tot gerichte marketingacties<\/span><\/li>\n<li class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-bcp-color7 brz-css-lbA5i\" data-uniq-id=\"tRkZw\" data-generated-css=\"brz-css-glFUI\"><span class=\"brz-cp-color7\">Hogere klantretentie<\/span><\/li>\n<li class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-bcp-color7 brz-css-bcjzo\" data-uniq-id=\"vRoQT\" data-generated-css=\"brz-css-xmZYt\"><span class=\"brz-cp-color7\">Effectief projectmanagement<\/span><\/li>\n<li class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-bcp-color7 brz-css-sodcz\" data-uniq-id=\"vmjlu\" data-generated-css=\"brz-css-nlkcp\"><span class=\"brz-cp-color7\">Transparantie in uw organisatie<\/span><\/li>\n<\/ul>\n<p class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-css-y5D_W\" data-uniq-id=\"rl1ll\" data-generated-css=\"brz-css-zrz8v\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-inter brz-css-muLV8\" data-uniq-id=\"bB2Wb\" data-generated-css=\"brz-css-oFQsh\"><span class=\"brz-cp-color7\">Met CRM-software in binnen uw organisatie heeft u dus alle klantinformatie overzichtelijk op \u00e9\u00e9n plek waardoor uw organisatie effici\u00ebnter en effectiever werkt. Een CRM is dan ook een handige tool voor de gehele organisatie, van verkoop tot klantenservice. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"hbupEYifeEJA_hbupEYifeEJA\" class=\"brz-section brz-css-d-section brz-css-1udu8ze\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-1pffrcs\" data-brz-custom-id=\"acvbF556afz2\">\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-16eu3i7\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-1cjavi6\" data-brz-custom-id=\"iKSzAaYzL3z0\">\n<div class=\"brz-row brz-css-d-row-container brz-css-r-row-container brz-css-1adveey\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-dzsgsc\" data-brz-custom-id=\"pjwU1HKppJMt\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-101066p\"><\/div>\n<\/div>\n<div class=\"brz-columns brz-css-d-column-column brz-css-1o3obk9\" data-brz-custom-id=\"q49RokhT9YvP\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-vyaakj\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-rf2vhd brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1eh1b9b\" data-brz-custom-id=\"vG_fZFgSZkcp\">\n<div data-brz-translate-text=\"1\">\n<h2 data-uniq-id=\"sfKH0\" data-generated-css=\"brz-css-mWLxF\" class=\"brz-ff-iffnEBjtPn5l brz-text-lg-left brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-tp-lg-heading2 brz-css-yVi3_\"><span class=\"brz-cp-color7\">Drie soorten CRM <\/span><\/h2>\n<p class=\"brz-ff-iffnEBjtPn5l brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-hSrvP\" data-uniq-id=\"cMPgj\" data-generated-css=\"brz-css-f6bD7\"><span class=\"brz-cp-color7\">Er zijn eigenlijk drie soorten CRM-systemen te onderscheiden in de markt:<\/span><\/p>\n<p class=\"brz-ff-iffnEBjtPn5l brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-kUiyb\" data-uniq-id=\"nTiNo\" data-generated-css=\"brz-css-uEQvV\"><\/p>\n<ul>\n<li class=\"brz-ff-iffnEBjtPn5l brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-qNZab\" data-uniq-id=\"kB8si\" data-generated-css=\"brz-css-yQw0U\"><strong class=\"brz-cp-color7\">Operationele CRM<\/strong><span class=\"brz-cp-color7\">&nbsp;stroomlijnt de verschillende processen voor klantrelaties en helpt deze toe te passen op het centrale bedrijfsproces. Operationele CRM helpt bedrijven leads te genereren, leads om te zetten in contacten en een service-infrastructuur te bieden die nodig is om klanten te behouden.<\/span><\/li>\n<li class=\"brz-ff-iffnEBjtPn5l brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-yXhpA\" data-uniq-id=\"lX6SX\" data-generated-css=\"brz-css-fsU3P\"><strong class=\"brz-cp-color7\">Analytische CRM<\/strong><span class=\"brz-cp-color7\">&nbsp;stelt organisaties in staat om de verzamelde gegevens over klanten en hun interacties met het bedrijf beter te begrijpen. Het is een belangrijke bron om grote hoeveelheden gegevens om te zetten in bruikbare inzichten.<\/span><\/li>\n<li data-uniq-id=\"n6AbM\" data-generated-css=\"brz-css-gUXOl\" class=\"brz-lh-lg-1_3 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-text-lg-left brz-fss-sm-px brz-fss-xs-px brz-css-zGUjD\"><strong class=\"brz-cp-color7\">Collaboratieve CRM<\/strong><span class=\"brz-cp-color7\">&nbsp;overbrugt de kloof tussen teams en afdelingen om informatie te delen en een naadloze klantervaring te cre\u00ebren. Het deelt klantgegevens tussen verschillende teams, zoals sales, marketing en klantenservice.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-r0rj1z brz-wrapper\">\n<div class=\"brz-image brz-css-d-image-zn4mvft9oa4t-parent brz-css-x4ohc1\" data-brz-custom-id=\"zN4mVfT9OA4T\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"brz-img\" src=\"https:\/\/i0.wp.com\/spinoffice-crm.com\/wp-content\/uploads\/2024\/03\/soorten-CRM.png?w=580&#038;ssl=1\" loading=\"lazy\" alt=\"\" title=\"soorten-CRM\"><\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-vcy1x2 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1mc8909\" data-brz-custom-id=\"fK9rZ0fQOYpG\">\n<div data-brz-translate-text=\"1\">\n<h4 class=\"brz-tp-lg-heading4 brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-22 brz-ft-upload brz-ff-iffnEBjtPn5l brz-css-gp0cB\" data-uniq-id=\"bH8MJ\" data-generated-css=\"brz-css-hG2Uc\"><span class=\"brz-cp-color7\">#1. Operationele CRM<\/span><\/h4>\n<p class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-ff-iffnEBjtPn5l brz-css-kJoxk\" data-uniq-id=\"fZ6Vt\" data-generated-css=\"brz-css-eEZKy\"><span class=\"brz-cp-color7\">Een operationeel <\/span><a class=\"link--page brz-cp-color1\" href=\"https:\/\/spinoffice-crm.com\/crm-systeem\/\" data-brz-link-type=\"page\">CRM-systeem<\/a><span class=\"brz-cp-color7\"> is het meest voorkomende type en dekt de meest uiteenlopende functies. Het combineert alle bedrijfsprocessen, zoals klantenservice, marketing en verkoop. Het primaire doel is om bedrijfsactiviteiten te stroomlijnen en interacties, processen en service op \u00e9\u00e9n plek te centraliseren. Verder slaat het informatie op over klanten, leads en medewerkers die een gedeeld platform gebruiken om bestaande en potenti\u00eble klanten beter te ondersteunen.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-css-x092D\" data-uniq-id=\"k5lYg\" data-generated-css=\"brz-css-cFoaK\"><\/p>\n<p class=\"brz-tp-lg-paragraph brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-css-yxnby\" data-uniq-id=\"ok72p\" data-generated-css=\"brz-css-miaDX\"><span class=\"brz-cp-color7\">Een operationeel CRM-systeem legt klantgegevens vast en gebruikt deze om service te verlenen. Dit gedurende de hele levenscyclus van de klant, inclusief marketing, verkoop en serviceautomatisering.<\/span><\/p>\n<p class=\"brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-empty brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-css-fUuF6\" data-uniq-id=\"tG1o2\" data-generated-css=\"brz-css-jnoZM\"><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-empty brz-fs-lg-17 brz-css-pN360\" data-uniq-id=\"h2YSN\" data-generated-css=\"brz-css-izoHf\"><\/p>\n<h4 class=\"brz-tp-lg-heading4 brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-22 brz-ft-upload brz-ff-iffnEBjtPn5l brz-css-kfr_q\" data-uniq-id=\"j6u13\" data-generated-css=\"brz-css-vMzGg\"><span class=\"brz-cp-color7\">#2. Analytische CRM<\/span><\/h4>\n<p class=\"brz-tp-lg-paragraph brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-css-qbAFX\" data-uniq-id=\"bpzDn\" data-generated-css=\"brz-css-oS3E5\"><span class=\"brz-cp-color7\">Het primaire doel van analytische CRM is om klantgegevens te benutten voor trends en bruikbare inzichten die de organisatie kan gebruiken om de klantervaring te verbeteren. Gegevens uit een analytische CRM kunnen klantvoorkeuren, kanalen, contactpunten, trends, prognoses en meer omvatten.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-css-m7aq3\" data-uniq-id=\"uJAly\" data-generated-css=\"brz-css-pw6gN\"><\/p>\n<p class=\"brz-tp-lg-subtitle brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-css-aJRim\" data-uniq-id=\"zQV7n\" data-generated-css=\"brz-css-mPkge\"><span class=\"brz-cp-color7\">Analytische CRM systemen blinken uit in het:<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-text-lg-justify brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-css-kBA3Y\" data-uniq-id=\"x_zoZ\" data-generated-css=\"brz-css-ag847\"><\/p>\n<ul>\n<li class=\"brz-tp-lg-paragraph brz-text-lg-justify brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-bcp-color7 brz-css-dWD8x\" data-uniq-id=\"zEOLY\" data-generated-css=\"brz-css-iA_wr\"><span class=\"brz-cp-color7\">Helpen van organisaties bij het ontleden van grote hoeveelheden gegevens.<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-text-lg-justify brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-bcp-color7 brz-css-opTRg\" data-uniq-id=\"tu5AW\" data-generated-css=\"brz-css-tYOsT\"><span class=\"brz-cp-color7\">Ontwikkelen van strategie\u00ebn om nieuwe leads te ontwikkelen.<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-text-lg-justify brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-bcp-color7 brz-css-n953s\" data-uniq-id=\"fBEOG\" data-generated-css=\"brz-css-dE3Yi\"><span class=\"brz-cp-color7\">Behoud van klanten te vergroten.<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-text-lg-justify brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-bcp-color7 brz-css-eTsrV\" data-uniq-id=\"dm3rl\" data-generated-css=\"brz-css-kmeZE\"><span class=\"brz-cp-color7\">Effici\u00ebntie te cre\u00ebren voor de verkoop- en marketingafdelingen.<\/span><\/li>\n<\/ul>\n<p class=\"brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-bcp-color7 brz-text-lg-justify brz-css-qF5w_\" data-uniq-id=\"jmTqU\" data-generated-css=\"brz-css-x5hs6\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-bcp-color7 brz-text-lg-justify brz-css-jQkZ8\" data-uniq-id=\"cNcIi\" data-generated-css=\"brz-css-uvpvt\"><span class=\"brz-cp-color7\">Hoewel analytische CRM systemen kunnen helpen bij het begrijpen van een grote hoeveelheid gegevens, kunnen ze ook technischer en moeilijker te begrijpen zijn zonder toegewijd personeel. Bovendien zijn de verkregen inzichten slechts zo goed als de ingevoerde gegevens, en inconsistente invoer kan de resultaten vertekenen.<\/span><\/p>\n<p class=\"brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-bcp-color7 brz-text-lg-justify brz-tp-lg-empty brz-css-iNUfi\" data-uniq-id=\"c90K9\" data-generated-css=\"brz-css-bhpG9\"><span style=\"color: rgb(68, 68, 68)\" class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-bcp-color7 brz-text-lg-justify brz-tp-lg-empty brz-css-hIfXR\" data-uniq-id=\"kzA1M\" data-generated-css=\"brz-css-fKREE\"><span style=\"color: rgb(68, 68, 68)\" class=\"brz-cp-color7\"> <\/span><\/p>\n<h4 class=\"brz-lh-lg-1_5 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-22 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-heading4 brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-bcp-color7 brz-text-lg-justify brz-css-l6_ee\" data-uniq-id=\"fJXIz\" data-generated-css=\"brz-css-nK8Gg\"><span class=\"brz-cp-color7\">#3. Collaboratieve CRM<\/span><\/h4>\n<p class=\"brz-bcp-color7 brz-text-lg-justify brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-tp-lg-paragraph brz-css-ax6_1\" data-uniq-id=\"y8Ljm\" data-generated-css=\"brz-css-fBpcO\"><span class=\"brz-cp-color7\">Een collaboratieve CRM, ook wel strategische CRM genoemd, stelt verschillende teams of functionele gebieden in een organisatie in staat om klantgegevens te delen. Het resultaat is dat iedereen dezelfde kennisbank over de klanten gebruikt om beslissingen te nemen, waardoor een holistische benadering ontstaat voor het beheer van klantrelaties. Terwijl operationele CRM-tools zich vaak richten op marketing en verkoop, zijn collaboratieve CRM-systemen vooral gericht op klantenservice.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"zne27D1bQevL_zne27D1bQevL\" class=\"brz-section brz-css-d-section brz-css-p0rn1\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-7ezcqk\" data-brz-custom-id=\"jXPf_2N8kLyC\">\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-1dow6eg\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-7qo550\" data-brz-custom-id=\"jw7lpv3v47Vr\">\n<div class=\"brz-row brz-css-d-row-container brz-css-r-row-container brz-css-1hhfn8q\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-1cnm1g0\" data-brz-custom-id=\"pL3zgVQlW8GM\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-r3ncjg\"><\/div>\n<\/div>\n<div class=\"brz-columns brz-css-d-column-column brz-css-h2gdqq\" data-brz-custom-id=\"mAu_NAVppBMY\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1p4avdy\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-9pxlnv brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1inmd7c\" data-brz-custom-id=\"pJGD3n8h0QRD\">\n<div data-brz-translate-text=\"1\">\n<h2 class=\"brz-fs-lg-30 brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-heading2 brz-css-e6mPZ\" data-uniq-id=\"rqSA1\" data-generated-css=\"brz-css-dLsUd\"><span class=\"brz-cp-color7\">Hoe kiest u de juiste CRM-oplossing?<\/span><\/h2>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-rmz5T\" data-uniq-id=\"iwmPw\" data-generated-css=\"brz-css-wzjdX\"><span class=\"brz-cp-color7\">Om u te helpen bij het kiezen van de meest geschikte CRM-leverancier voor uw organisatie, hebben we een korte stappen voor u op een rij gezet. Volg deze zes essenti\u00eble stappen, die u zullen helpen georganiseerd te blijven terwijl u de meest geschikte CRM kiest voor uw zakelijke behoeften:<\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-empty brz-css-a7yWj\" data-uniq-id=\"ks3rK\" data-generated-css=\"brz-css-s_npp\"><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-subtitle brz-css-aBBXj\" data-uniq-id=\"uXkrJ\" data-generated-css=\"brz-css-ywops\"><span class=\"brz-cp-color7\">Maar niet alle CRM\u2019s bieden dezelfde functionaliteiten. Over het algemeen vallen ze in een (of meer) van de volgende typen:<\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-empty brz-css-vHANR\" data-uniq-id=\"vEqDu\" data-generated-css=\"brz-css-aF7vU\"><span style=\"color: rgb(68, 68, 68)\"> <\/span><\/p>\n<ol>\n<li class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-sF_se\" data-uniq-id=\"lIvid\" data-generated-css=\"brz-css-i_WzS\"><strong class=\"brz-cp-color7\">Bepaal uw zakelijke doelen en eisen<\/strong><span class=\"brz-cp-color7\">. Wat wilt u bereiken en welke tools heeft uw team daarvoor nodig? Denk na het identificeren van uw doelen na over de hulpmiddelen die uw team nodig heeft om ze te bereiken. Als een van uw bedrijfsdoelen bijvoorbeeld is om de effici\u00ebntie van uw verkoopteam te verbeteren, dan kan een zakelijke behoefte een CRM-tool zijn met functies voor workflowautomatisering. Als het een zakelijk doel is om verkoopdoelen voor uw team vast te stellen, dan kan een zakelijke behoefte een CRM-tool met tools voor verkoopprognoses zijn. Dit proces wordt ook wel het defini\u00ebren van uw CRM-strategie genoemd.<\/span><\/li>\n<li class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-thLtj\" data-uniq-id=\"aW2On\" data-generated-css=\"brz-css-ePhF3\"><strong class=\"brz-cp-color7\">Verzamel input van teams en afdelingen<\/strong><span class=\"brz-cp-color7\">. Om een CRM naadloos te laten werken, moeten verschillende teams die het gaan gebruiken, waaronder verkoop, marketing en service, een inbreng hebben in het besluitvormingsproces. Hoewel het verkoopteam meestal het gebruik van CRM aanstuurt, is het belangrijk om alle potenti\u00eble gebruikers om feedback te vragen, zodat u tot een beslissing komt die het team als geheel ten goede komt.<\/span><\/li>\n<li class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-hPNNM\" data-uniq-id=\"wlLt9\" data-generated-css=\"brz-css-gR_T0\"><strong class=\"brz-cp-color7\">Maak een lijst van de essenti\u00eble functionaliteiten die u nodig hebt.<\/strong><span class=\"brz-cp-color7\">&nbsp;Nadat u uw bedrijfsdoelen hebt beoordeeld, uw zakelijke behoeften hebt bepaald en teams om hun feedback hebt gevraagd, is het tijd om een boodschappenlijstje samen te stellen met functies die u nodig hebt in een CRM-oplossing. Het is zelfs nog handiger om er twee te maken: een lijst met essenti\u00eble functies en een lijst met handige functies.<\/span><\/li>\n<li class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_5 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-ff-inter brz-tp-lg-empty brz-css-mVvL1\" data-uniq-id=\"nd_kg\" data-generated-css=\"brz-css-nyhod\"><strong class=\"brz-bold-true brz-cp-color7\">Onderzoek<\/strong><strong class=\"brz-cp-color7\"> de beste CRM\u2019s die aan uw behoeften voldoen.<\/strong><span class=\"brz-cp-color7\">&nbsp;Gewapend met input van uw team en lijsten met functionaliteiten die u zoekt, is het nu tijd om te onderzoeken welke CRM-opties op de markt het beste aansluiten bij uw behoeften. Vraag in uw omgeving (mond-tot-mondreclame), lees vakbladen en software vergelijkingswebsites en bekijk gebruikersrecensies.<\/span><\/li>\n<li class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_5 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-ff-inter brz-tp-lg-empty brz-css-zqxf5\" data-uniq-id=\"dGqrc\" data-generated-css=\"brz-css-fmmSB\"><strong class=\"brz-bold-true brz-cp-color7\">Meld u aan voor gratis proefversies en live demo\u2019s<\/strong><strong class=\"brz-cp-color7\">.<\/strong><span class=\"brz-cp-color7\">&nbsp;De meeste CRM-leveranciers bieden gratis proefversies van de software aan, zodat potenti\u00eble klanten het kunnen proberen voordat ze het kopen. De beste gratis proefversies bieden toegang tot alle functies, waardoor een volledige beoordeling mogelijk is en u voldoende gratis proefdagen krijgt om een goed beeld van het product te krijgen. Zorg dat meerdere teamleden deelnemen binnen de gratis proefversie zodat u uitgebreide feedback van eindgebruikers kunt verzamelen.<\/span><\/li>\n<li class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-jfnf7\" data-uniq-id=\"f4S2E\" data-generated-css=\"brz-css-m66Ao\"><strong class=\"brz-cp-color7\">Selecteer de juiste CRM en start met implementatie.<\/strong><span class=\"brz-cp-color7\">&nbsp;Nadat u het CRM hebt geselecteerd en gekocht, is implementatie de volgende stap. Zorg ervoor dat u een geschikt team maakt om gezamenlijk de implementatie samen met de CRM-leverancier te organiseren. Grijp terug naar de doelen en eisen die in stap 1 zijn bepaald en ga ermee aan de slag om deze te verwezenlijken in de gekozen CRM-oplossing.<\/span><\/li>\n<\/ol>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-empty brz-css-kLNmC\" data-uniq-id=\"xIw0Z\" data-generated-css=\"brz-css-jaPPv\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-tEezf\" data-uniq-id=\"sIDnE\" data-generated-css=\"brz-css-i12t2\"><span class=\"brz-cp-color7\">Het kiezen van de juiste CRM voor uw organisatie is dus geen eenvoudige taak, hoe groot of klein uw team ook is. Verschillende CRM-aanbieders hebben unieke aanbiedingen die gericht zijn op specifieke consumentenbehoeften, dus het is belangrijk om onderzoek te doen voordat u er een gaat gebruiken.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"bmYhKWwygVx1_bmYhKWwygVx1\" class=\"brz-section brz-css-d-section brz-css-oe06lp\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-ngu1px\" data-brz-custom-id=\"l9SOEBmj8zFF\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-17yhfwb\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-s8gl2g\" data-brz-custom-id=\"so2QKHXxjWZ4\">\n<div class=\"brz-row brz-css-d-row-container brz-css-6rn52e\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-ongwyp\" data-brz-custom-id=\"woEDEZ1oMq5E\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-l60l1w\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-qchbb4 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-zntpkc\" data-brz-custom-id=\"adiRzw4JSQqQ\">\n<div data-brz-translate-text=\"1\">\n<h2 class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_4 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-36 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-heading2 brz-css-y_hpG\" data-generated-css=\"brz-css-uPzGX\" data-uniq-id=\"wziXX\"><span class=\"brz-cp-color7\">Probeer SpinOffice CRM<\/span><\/h2>\n<p class=\"brz-ff-poppins brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-qtPdq\" data-generated-css=\"brz-css-nxfkj\" data-uniq-id=\"yhgnU\"><span class=\"brz-cp-color7\">Heeft u een goed beeld gekregen van wat een CRM is en bent u klaar voor de zoektocht naar een geschikte software-oplossing? Probeer dan nu SpinOffice CRM geheel vrijblijvend. SpinOffice CRM is een combinatie van operationeel en collaboratie CRM. Het is een gebruikersvriendelijke, slimme CRM-softwareoplossing geschikt voor ieder type MKB-bedrijf.<\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_4 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-18 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-t6anR\" data-generated-css=\"brz-css-rvkvP\" data-uniq-id=\"bjcMb\"><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-ctcZk\" data-generated-css=\"brz-css-y5Vh6\" data-uniq-id=\"j0tyG\"><span class=\"brz-cp-color7\">Met SpinOffice CRM binnen uw organisatie heeft u de ideale combinatie van relatiebeheer, met integratie van uw e-mailaccounts, agenda, taken, al uw documenten en bestanden. Wanneer u SpinOffice CRM met uw team gebruikt bij uw dagelijkse werkzaamheden, leidt dit gegarandeerd tot een optimale service richting uw relaties!<\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-iKgbx\" data-generated-css=\"brz-css-msJBm\" data-uniq-id=\"kSbWB\"><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-uYIok\" data-generated-css=\"brz-css-xJM6A\" data-uniq-id=\"hQKng\"><strong class=\"brz-cp-color7\">Probeer SpinOffice CRM zonder enige verplichting en implementatiekosten.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-columns brz-css-d-column-column brz-css-1t0kt4y\" data-brz-custom-id=\"lrp2OsB_7nNw\">\n<div class=\"brz-column__items brz-css-d-column-bg 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.iti__country-list&#8211;dropup{margin-bottom:4px}#_form_25_ .phone-error-hidden{display:none}#_form_25_ .phone-error{color:#E40E49}#_form_25_ .phone-input-error{border:1px solid #E40E49 !important}#_form_25_._inline-form ._form-content ._form-list-subscriptions-field fieldset{margin:0;margin-bottom:1.1428571429em;border:none;padding:0}#_form_25_._inline-form ._form-content ._form-list-subscriptions-field fieldset:last-child{margin-bottom:0}#_form_25_._inline-form ._form-content ._form-list-subscriptions-field legend{margin-bottom:1.1428571429em}#_form_25_._inline-form ._form-content ._form-list-subscriptions-field label{display:flex;align-items:flex-start;justify-content:flex-start;margin-bottom:0.8571428571em}#_form_25_._inline-form ._form-content ._form-list-subscriptions-field label:last-child{margin-bottom:0}#_form_25_._inline-form ._form-content ._form-list-subscriptions-field input{margin:0;margin-right:8px}#_form_25_._inline-form ._form-content ._form-list-subscriptions-field ._form-checkbox-option-label{display:block;font-weight:400;margin-top:-4px}#_form_25_._inline-form ._form-content ._form-list-subscriptions-field ._form-checkbox-option-label-with-description{display:block;font-weight:700;margin-top:-4px}#_form_25_._inline-form ._form-content ._form-list-subscriptions-field ._form-checkbox-option-description{margin:0;font-size:0.8571428571em}#_form_25_._inline-form ._form-content ._form-list-subscriptions-field ._form-subscriptions-unsubscribe-all-description{line-height:normal;margin-top:-2px}<br \/>\n#_form_25_ ._form-content{display:flex;flex-wrap:wrap;gap:8px 12px;align-items:flex-start}<br \/>\n#_form_25_ ._form_element{flex:1 1 100%;margin-bottom:0;float:none}<br \/>\n#_form_25_ ._form_element._x54902844,#_form_25_ ._form_element._x29787663{flex:1 1 calc(50% &#8211; 10px)}<br \/>\n#_form_25_ ._form_element._x64657588,#_form_25_ ._form_element._x64462799,#_form_25_ ._form_element._x27911724,#_form_25_ ._form_element._x20177540,#_form_25_ ._form_element._x64490629,#_form_25_ ._form_element._x38108569{flex:0 0 0;margin:0;padding:0;height:0;overflow:hidden}<br \/>\n#_form_25_ ._button-wrapper{flex:1 1 100%;margin:0}<br \/>\n#_form_25_ input[type=&#8221;text&#8221;]{border-radius:10px;padding:12px 12px;border:2px solid #d7d7e0;font-size:15px}<\/p>\n<div class=\"_form-content\">\n<div class=\"_form_element _x54902844 _full_width \">\n      <label for=\"firstname\" class=\"_form-label\"><br \/>\n      <\/label><\/p>\n<div class=\"_field-wrapper\"><\/div>\n<\/p><\/div>\n<div class=\"_form_element _x29787663 _full_width \">\n      <label for=\"lastname\" class=\"_form-label\"><br \/>\n      <\/label><\/p>\n<div class=\"_field-wrapper\"><\/div>\n<\/p><\/div>\n<div class=\"_form_element _x83883994 _full_width \">\n      <label for=\"email\" class=\"_form-label\"><br \/>\n      <\/label><\/p>\n<div class=\"_field-wrapper\"><\/div>\n<\/p><\/div>\n<div class=\"_form_element _x64657588 _full_width \"><\/div>\n<div class=\"_form_element _x64462799 _full_width \"><\/div>\n<div class=\"_form_element _x27911724 _full_width \"><\/div>\n<div class=\"_form_element _x20177540 _full_width \"><\/div>\n<div class=\"_form_element _x64490629 _full_width \"><\/div>\n<div class=\"_form_element _x38108569 _full_width \"><\/div>\n<div class=\"_form_element _x34505408 _full_width _clear\">\n<div class=\"_html-code\">\n<p style=\"font-size: 13px\">\n          Door op &#8220;Volgende&#8221; te klikken, ga je akkoord met de <a style=\"font-size: 13px;color:#608127!important\" href=\"https:\/\/spinoffice-crm.com\/algemene-voorwaarden\/\" target=\"_blank\">algemene voorwaarden<\/a> en het <a style=\"font-size: 13px;color:#608127!important\" href=\"https:\/\/spinoffice-crm.com\/privacybeleid\/\" target=\"_blank\">privacybeleid<\/a>. We gebruiken je e-mailadres om je te informeren en te kunnen starten.\n        <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"_button-wrapper _full_width\">\n      <button id=\"_form_25_submit\" class=\"_submit\" type=\"submit\"><br \/>\n        Volgende \u2192<br \/>\n      <\/button>\n    <\/div>\n<div class=\"_clear-element\">\n    <\/div>\n<\/p><\/div>\n<div class=\"_form-thank-you\" style=\"display:none\">\n  <\/div>\n<p>window.cfields = {&#8220;34&#8243;:&#8221;utm_source&#8221;,&#8221;35&#8243;:&#8221;utm_medium&#8221;,&#8221;36&#8243;:&#8221;utm_campaign&#8221;,&#8221;37&#8243;:&#8221;utm_content&#8221;,&#8221;53&#8243;:&#8221;utmterm&#8221;,&#8221;54&#8243;:&#8221;gclid&#8221;};<br \/>\nwindow._show_thank_you = function(id, message, trackcmp_url, email) {<br \/>\n    var form = document.getElementById(&#8216;_form_&#8217; + id + &#8216;_&#8217;), thank_you = form.querySelector(&#8216;._form-thank-you&#8217;);<br \/>\n    form.querySelector(&#8216;._form-content&#8217;).style.display = &#8216;none&#8217;;<br \/>\n    thank_you.innerHTML = message;<br \/>\n    thank_you.style.display = &#8216;block&#8217;;<br \/>\n    const vgoAlias = typeof visitorGlobalObjectAlias === &#8216;undefined&#8217; ? &#8216;vgo&#8217; : visitorGlobalObjectAlias;<br \/>\n    var visitorObject = window[vgoAlias];<br \/>\n    if (email &amp;&amp; typeof visitorObject !== &#8216;undefined&#8217;) {<br \/>\n        visitorObject(&#8216;setEmail&#8217;, email);<br \/>\n        visitorObject(&#8216;update&#8217;);<br \/>\n    } else if (typeof(trackcmp_url) != &#8216;undefined&#8217; &amp;&amp; trackcmp_url) {<br \/>\n        _load_script(trackcmp_url);<br \/>\n    }<br \/>\n    if (typeof window._form_callback !== &#8216;undefined&#8217;) window._form_callback(id);<br \/>\n};<br \/>\nwindow._show_unsubscribe = function(id, message, trackcmp_url, email) {<br \/>\n    var form = document.getElementById(&#8216;_form_&#8217; + id + &#8216;_&#8217;), unsub = form.querySelector(&#8216;._form-thank-you&#8217;);<br \/>\n    var branding = form.querySelector(&#8216;._form-branding&#8217;);<br \/>\n    if (branding) {<br \/>\n        branding.style.display = &#8216;none&#8217;;<br \/>\n    }<br \/>\n    form.querySelector(&#8216;._form-content&#8217;).style.display = &#8216;none&#8217;;<br \/>\n    unsub.style.display = &#8216;block&#8217;;<br \/>\n    form.insertAdjacentHTML(&#8216;afterend&#8217;, message)<br \/>\n    const vgoAlias = typeof visitorGlobalObjectAlias === &#8216;undefined&#8217; ? &#8216;vgo&#8217; : visitorGlobalObjectAlias;<br \/>\n    var visitorObject = window[vgoAlias];<br \/>\n    if (email &amp;&amp; typeof visitorObject !== &#8216;undefined&#8217;) {<br \/>\n        visitorObject(&#8216;setEmail&#8217;, email);<br \/>\n        visitorObject(&#8216;update&#8217;);<br \/>\n    } else if (typeof(trackcmp_url) != &#8216;undefined&#8217; &amp;&amp; trackcmp_url) {<br \/>\n        _load_script(trackcmp_url);<br \/>\n    }<br \/>\n    if (typeof window._form_callback !== &#8216;undefined&#8217;) window._form_callback(id);<br \/>\n};<br \/>\nwindow._show_error = function(id, message, html) {<br \/>\n    var form = document.getElementById(&#8216;_form_&#8217; + id + &#8216;_&#8217;),<br \/>\n        err = document.createElement(&#8216;div&#8217;),<br \/>\n        button = form.querySelector(&#8216;button[type=&#8221;submit&#8221;]&#8217;),<br \/>\n        old_error = form.querySelector(&#8216;._form_error&#8217;);<br \/>\n    if (old_error) old_error.parentNode.removeChild(old_error);<br \/>\n    err.innerHTML = message;<br \/>\n    err.className = &#8216;_error-inner _form_error _no_arrow&#8217;;<br \/>\n    var wrapper = document.createElement(&#8216;div&#8217;);<br \/>\n    wrapper.className = &#8216;_form-inner _show_be_error&#8217;;<br \/>\n    wrapper.appendChild(err);<br \/>\n    button.parentNode.insertBefore(wrapper, button);<br \/>\n    var submitButton = form.querySelector(&#8216;[id^=&#8221;_form&#8221;][id$=&#8221;_submit&#8221;]&#8217;);<br \/>\n    submitButton.disabled = false;<br \/>\n    submitButton.classList.remove(&#8216;processing&#8217;);<br \/>\n    if (html) {<br \/>\n        var div = document.createElement(&#8216;div&#8217;);<br \/>\n        div.className = &#8216;_error-html&#8217;;<br \/>\n        div.innerHTML = html;<br \/>\n        err.appendChild(div);<br \/>\n    }<br \/>\n};<br \/>\nwindow._show_pc_confirmation = function(id, header, detail, show, email) {<br \/>\n    var form = document.getElementById(&#8216;_form_&#8217; + id + &#8216;_&#8217;), pc_confirmation = form.querySelector(&#8216;._form-pc-confirmation&#8217;);<br \/>\n    if (pc_confirmation.style.display === &#8216;none&#8217;) {<br \/>\n        form.querySelector(&#8216;._form-content&#8217;).style.display = &#8216;none&#8217;;<br \/>\n        pc_confirmation.innerHTML = &#8220;<\/p>\n<div class=\"_form-title\">&#8221; + header + &#8220;<\/div>\n<p>&#8221; + &#8220;<\/p>\n<p>&#8221; + detail + &#8220;<\/p>\n<p>&#8221; +<br \/>\n        &#8220;<button class=\"_submit\" id=\"hideButton\">Manage preferences<\/button>&#8220;;<br \/>\n        pc_confirmation.style.display = &#8216;block&#8217;;<br \/>\n        var mp = document.querySelector(&#8216;input[name=&#8221;mp&#8221;]&#8217;);<br \/>\n        mp.value = &#8216;0&#8217;;<br \/>\n    } else {<br \/>\n        form.querySelector(&#8216;._form-content&#8217;).style.display = &#8216;inline&#8217;;<br \/>\n        pc_confirmation.style.display = &#8216;none&#8217;;<br \/>\n    }<\/p>\n<p>    var hideButton = document.getElementById(&#8216;hideButton&#8217;);<br \/>\n    hideButton.addEventListener(&#8216;click&#8217;, function() {<br \/>\n        var submitButton = document.querySelector(&#8216;#_form_25_submit&#8217;);<br \/>\n        submitButton.disabled = false;<br \/>\n        submitButton.classList.remove(&#8216;processing&#8217;);<br \/>\n        var mp = document.querySelector(&#8216;input[name=&#8221;mp&#8221;]&#8217;);<br \/>\n        mp.value = &#8216;1&#8217;;<br \/>\n        const cacheBuster = new URL(window.location.href);<br \/>\n        cacheBuster.searchParams.set(&#8216;v&#8217;, new Date().getTime());<br \/>\n        window.location.href = cacheBuster.toString();<br \/>\n    });<\/p>\n<p>    const vgoAlias = typeof visitorGlobalObjectAlias === &#8216;undefined&#8217; ? &#8216;vgo&#8217; : visitorGlobalObjectAlias;<br \/>\n    var visitorObject = window[vgoAlias];<br \/>\n    if (email &amp;&amp; typeof visitorObject !== &#8216;undefined&#8217;) {<br \/>\n        visitorObject(&#8216;setEmail&#8217;, email);<br \/>\n        visitorObject(&#8216;update&#8217;);<br \/>\n    } else if (typeof(trackcmp_url) != &#8216;undefined&#8217; &amp;&amp; trackcmp_url) {<br \/>\n        _load_script(trackcmp_url);<br \/>\n    }<br \/>\n    if (typeof window._form_callback !== &#8216;undefined&#8217;) window._form_callback(id);<br \/>\n};<br \/>\nwindow._load_script = function(url, callback, isSubmit) {<br \/>\n    var head = document.querySelector(&#8216;head&#8217;), script = document.createElement(&#8216;script&#8217;), r = false;<br \/>\n    var submitButton = document.querySelector(&#8216;#_form_25_submit&#8217;);<br \/>\n    script.charset = &#8216;utf-8&#8217;;<br \/>\n    script.src = url;<br \/>\n    if (callback) {<br \/>\n        script.onload = script.onreadystatechange = function() {<br \/>\n            if (!r &amp;&amp; (!this.readyState || this.readyState == &#8216;complete&#8217;)) {<br \/>\n                r = true;<br \/>\n                callback();<br \/>\n            }<br \/>\n        };<br \/>\n    }<br \/>\n    script.onerror = function() {<br \/>\n        if (isSubmit) {<br \/>\n            if (script.src.length &gt; 10000) {<br \/>\n                _show_error(&#8220;25&#8221;, &#8220;Sorry, your submission failed. Please shorten your responses and try again.&#8221;);<br \/>\n            } else {<br \/>\n                _show_error(&#8220;25&#8221;, &#8220;Sorry, your submission failed. Please try again.&#8221;);<br \/>\n            }<br \/>\n            submitButton.disabled = false;<br \/>\n            submitButton.classList.remove(&#8216;processing&#8217;);<br \/>\n        }<br \/>\n    }<\/p>\n<p>    head.appendChild(script);<br \/>\n};<br \/>\n(function() {<br \/>\n    var iti;<br \/>\n    if (window.location.search.search(&#8220;excludeform&#8221;) !== -1) return false;<br \/>\n    var getCookie = function(name) {<br \/>\n        var match = document.cookie.match(new RegExp(&#8216;(^|; )&#8217; + name + &#8216;=([^;]+)&#8217;));<br \/>\n        return match ? match[2] : null;<br \/>\n    }<br \/>\n    var setCookie = function(name, value) {<br \/>\n        var now = new Date();<br \/>\n        var time = now.getTime();<br \/>\n        var expireTime = time + 1000 * 60 * 60 * 24 * 365;<br \/>\n        now.setTime(expireTime);<br \/>\n        document.cookie = name + &#8216;=&#8217; + value + &#8216;; expires=&#8217; + now + &#8216;;path=\/; Secure; SameSite=Lax;&#8217;;<br \/>\n    }<br \/>\n    var addEvent = function(element, event, func) {<br \/>\n        if (element.addEventListener) {<br \/>\n            element.addEventListener(event, func);<br \/>\n        } else {<br \/>\n            var oldFunc = element[&#8216;on&#8217; + event];<br \/>\n            element[&#8216;on&#8217; + event] = function() {<br \/>\n                oldFunc.apply(this, arguments);<br \/>\n                func.apply(this, arguments);<br \/>\n            };<br \/>\n        }<br \/>\n    }<br \/>\n    var _removed = false;<br \/>\n        var form_to_submit = document.getElementById(&#8216;_form_25_&#8217;);<br \/>\n    var allInputs = form_to_submit.querySelectorAll(&#8216;input, select, textarea&#8217;), tooltips = [], submitted = false;<\/p>\n<p>    var getUrlParam = function(name) {<br \/>\n        if (name.toLowerCase() !== &#8216;email&#8217;) {<br \/>\n            var params = new URLSearchParams(window.location.search);<br \/>\n            return params.get(name) || false;<br \/>\n        }<br \/>\n        var qString = window.location.search;<br \/>\n        if (!qString) {<br \/>\n            return false;<br \/>\n        }<br \/>\n        var parameters = qString.substr(1).split(&#8216;&amp;&#8217;);<br \/>\n        for (var i = 0; i &lt; parameters.length; i++) {<br \/>\n            var parameter = parameters[i].split(&#039;=&#039;);<br \/>\n            if (parameter[0].toLowerCase() === &#039;email&#039;) {<br \/>\n                return parameter[1] === undefined ? true : decodeURIComponent(parameter[1]);<br \/>\n            }<br \/>\n        }<br \/>\n        return false;<br \/>\n    };<\/p>\n<p>    var acctDateFormat = &quot;%d\/%m\/%Y&quot;;<br \/>\n    var getNormalizedDate = function(date, acctFormat) {<br \/>\n        var decodedDate = decodeURIComponent(date);<br \/>\n        if (acctFormat &amp;&amp; acctFormat.match(\/(%d|%e).*%m\/gi) !== null) {<br \/>\n            return decodedDate.replace(\/(d{2}).*(d{2}).*(d{4})\/g, &#039;$3-$2-$1&#039;);<br \/>\n        } else if (Date.parse(decodedDate)) {<br \/>\n            var dateObj = new Date(decodedDate);<br \/>\n            var year = dateObj.getFullYear();<br \/>\n            var month = dateObj.getMonth() + 1;<br \/>\n            var day = dateObj.getDate();<br \/>\n            return `${year}-${month &lt; 10 ? `0${month}` : month}-${day &lt; 10 ? `0${day}` : day}`;<br \/>\n        }<br \/>\n        return false;<br \/>\n    };<\/p>\n<p>    var getNormalizedTime = function(time) {<br \/>\n        var hour, minutes;<br \/>\n        var decodedTime = decodeURIComponent(time);<br \/>\n        var timeParts = Array.from(decodedTime.matchAll(\/(d{1,2}):(d{1,2})W*([AaPp][Mm])?\/gm))[0];<br \/>\n        if (timeParts[3]) {<br \/>\n            var isPM = timeParts[3].toLowerCase() === &#039;pm&#039;;<br \/>\n            if (isPM) {<br \/>\n                hour = parseInt(timeParts[1]) === 12 ? &#039;12&#039; : `${parseInt(timeParts[1]) + 12}`;<br \/>\n            } else {<br \/>\n                hour = parseInt(timeParts[1]) === 12 ? &#039;0&#039; : timeParts[1];<br \/>\n            }<br \/>\n        } else {<br \/>\n            hour = timeParts[1];<br \/>\n        }<br \/>\n        var normalizedHour = parseInt(hour) &lt; 10 ? `0${parseInt(hour)}` : hour;<br \/>\n        var minutes = timeParts[2];<br \/>\n        return `${normalizedHour}:${minutes}`;<br \/>\n    };<\/p>\n<p>    for (var i = 0; i &lt; allInputs.length; i++) {<br \/>\n        var regexStr = &quot;field[(d+)]&quot;;<br \/>\n        var results = new RegExp(regexStr).exec(allInputs[i].name);<br \/>\n        if (results != undefined) {<br \/>\n            allInputs[i].dataset.name = allInputs[i].name.match(\/[time]$\/)<br \/>\n                ? `${window.cfields[results[1]]}_time`<br \/>\n                : window.cfields[results[1]];<br \/>\n        } else {<br \/>\n            allInputs[i].dataset.name = allInputs[i].name;<br \/>\n        }<br \/>\n        var fieldVal = getUrlParam(allInputs[i].dataset.name);<\/p>\n<p>        if (fieldVal) {<br \/>\n            if (allInputs[i].dataset.autofill === &quot;false&quot;) {<br \/>\n                continue;<br \/>\n            }<br \/>\n            if (allInputs[i].type == &quot;radio&quot; || allInputs[i].type == &quot;checkbox&quot;) {<br \/>\n                if (allInputs[i].value == fieldVal) {<br \/>\n                    allInputs[i].checked = true;<br \/>\n                }<br \/>\n            } else if (allInputs[i].type == &quot;date&quot;) {<br \/>\n                allInputs[i].value = getNormalizedDate(fieldVal, acctDateFormat);<br \/>\n            } else if (allInputs[i].type == &quot;time&quot;) {<br \/>\n                allInputs[i].value = getNormalizedTime(fieldVal);<br \/>\n            } else {<br \/>\n                allInputs[i].value = fieldVal;<br \/>\n            }<br \/>\n        }<br \/>\n    }<\/p>\n<p>    var remove_tooltips = function() {<br \/>\n        for (var i = 0; i &lt; tooltips.length; i++) {<br \/>\n            tooltips[i].tip.parentNode.removeChild(tooltips[i].tip);<br \/>\n        }<br \/>\n        tooltips = [];<br \/>\n    };<br \/>\n    var remove_tooltip = function(elem) {<br \/>\n        for (var i = 0; i &lt; tooltips.length; i++) {<br \/>\n            if (tooltips[i].elem === elem) {<br \/>\n                tooltips[i].tip.parentNode.removeChild(tooltips[i].tip);<br \/>\n                tooltips.splice(i, 1);<br \/>\n                return;<br \/>\n            }<br \/>\n        }<br \/>\n    };<br \/>\n    var create_tooltip = function(elem, text) {<br \/>\n        var tooltip = document.createElement(&#039;div&#039;),<br \/>\n            arrow = document.createElement(&#039;div&#039;),<br \/>\n            inner = document.createElement(&#039;div&#039;), new_tooltip = {};<br \/>\n        if (elem.type != &#039;radio&#039; &amp;&amp; (elem.type != &#039;checkbox&#039; || elem.name === &#039;sms_consent&#039;)) {<br \/>\n            tooltip.className = &#039;_error&#039;;<br \/>\n            arrow.className = &#039;_error-arrow&#039;;<br \/>\n            inner.className = &#039;_error-inner&#039;;<br \/>\n            inner.innerHTML = text;<br \/>\n            tooltip.appendChild(arrow);<br \/>\n            tooltip.appendChild(inner);<br \/>\n            elem.parentNode.appendChild(tooltip);<br \/>\n        } else {<br \/>\n            tooltip.className = &#039;_error-inner _no_arrow&#039;;<br \/>\n            tooltip.innerHTML = text;<br \/>\n            elem.parentNode.insertBefore(tooltip, elem);<br \/>\n            new_tooltip.no_arrow = true;<br \/>\n        }<br \/>\n        new_tooltip.tip = tooltip;<br \/>\n        new_tooltip.elem = elem;<br \/>\n        tooltips.push(new_tooltip);<br \/>\n        return new_tooltip;<br \/>\n    };<br \/>\n    var resize_tooltip = function(tooltip) {<br \/>\n        var rect = tooltip.elem.getBoundingClientRect();<br \/>\n        var doc = document.documentElement,<br \/>\n            scrollPosition = rect.top &#8211; ((window.pageYOffset || doc.scrollTop)  &#8211; (doc.clientTop || 0));<br \/>\n        if (scrollPosition &lt; 40) {<br \/>\n            tooltip.tip.className = tooltip.tip.className.replace(\/ ?(_above|_below) ?\/g, &#039;&#039;) + &#039; _below&#039;;<br \/>\n        } else {<br \/>\n            tooltip.tip.className = tooltip.tip.className.replace(\/ ?(_above|_below) ?\/g, &#039;&#039;) + &#039; _above&#039;;<br \/>\n        }<br \/>\n    };<br \/>\n    var resize_tooltips = function() {<br \/>\n        if (_removed) return;<br \/>\n        for (var i = 0; i &lt; tooltips.length; i++) {<br \/>\n            if (!tooltips[i].no_arrow) resize_tooltip(tooltips[i]);<br \/>\n        }<br \/>\n    };<br \/>\n    var validate_field = function(elem, remove) {<br \/>\n        var tooltip = null, value = elem.value, no_error = true;<br \/>\n        remove ? remove_tooltip(elem) : false;<br \/>\n        if (elem.type != &#039;checkbox&#039;) elem.className = elem.className.replace(\/ ?_has_error ?\/g, &#039;&#039;);<br \/>\n        if (elem.getAttribute(&#039;required&#039;) !== null) {<br \/>\n            if (elem.type == &#039;radio&#039; || (elem.type == &#039;checkbox&#039; &amp;&amp; \/any\/.test(elem.className))) {<br \/>\n                var elems = form_to_submit.elements[elem.name];<br \/>\n                if (!(elems instanceof NodeList || elems instanceof HTMLCollection) || elems.length &lt;= 1) {<br \/>\n                    no_error = elem.checked;<br \/>\n                }<br \/>\n                else {<br \/>\n                    no_error = false;<br \/>\n                    for (var i = 0; i &lt; elems.length; i++) {<br \/>\n                        if (elems[i].checked) no_error = true;<br \/>\n                    }<br \/>\n                }<br \/>\n                if (!no_error) {<br \/>\n                    tooltip = create_tooltip(elem, &quot;Please select an option.&quot;);<br \/>\n                }<br \/>\n            } else if (elem.type ==&#039;checkbox&#039;) {<br \/>\n                var elems = form_to_submit.elements[elem.name], found = false, err = [];<br \/>\n                no_error = true;<br \/>\n                for (var i = 0; i &lt; elems.length; i++) {<br \/>\n                    if (elems[i].getAttribute(&#039;required&#039;) === null) continue;<br \/>\n                    if (!found &amp;&amp; elems[i] !== elem) return true;<br \/>\n                    found = true;<br \/>\n                    elems[i].className = elems[i].className.replace(\/ ?_has_error ?\/g, &#039;&#039;);<br \/>\n                    if (!elems[i].checked) {<br \/>\n                        no_error = false;<br \/>\n                        elems[i].className = elems[i].className + &#039; _has_error&#039;;<br \/>\n                        err.push(&quot;Checking %s is required&quot;.replace(&quot;%s&quot;, elems[i].value));<br \/>\n                    }<br \/>\n                }<br \/>\n                if (!no_error) {<br \/>\n                    tooltip = create_tooltip(elem, err.join(&#039;<br \/>&#8216;));<br \/>\n                }<br \/>\n            } else if (elem.tagName == &#8216;SELECT&#8217;) {<br \/>\n                var selected = true;<br \/>\n                if (elem.multiple) {<br \/>\n                    selected = false;<br \/>\n                    for (var i = 0; i &lt; elem.options.length; i++) {<br \/>\n                        if (elem.options[i].selected) {<br \/>\n                            selected = true;<br \/>\n                            break;<br \/>\n                        }<br \/>\n                    }<br \/>\n                } else {<br \/>\n                    for (var i = 0; i &lt; elem.options.length; i++) {<br \/>\n                        if (elem.options[i].selected<br \/>\n                            &amp;&amp; (!elem.options[i].value<br \/>\n                            || (elem.options[i].value.match(\/n\/g)))<br \/>\n                        ) {<br \/>\n                            selected = false;<br \/>\n                        }<br \/>\n                    }<br \/>\n                }<br \/>\n                if (!selected) {<br \/>\n                    elem.className = elem.className + &#039; _has_error&#039;;<br \/>\n                    no_error = false;<br \/>\n                    tooltip = create_tooltip(elem, &quot;Please select an option.&quot;);<br \/>\n                }<br \/>\n            } else if (value === undefined || value === null || value === &#039;&#039;) {<br \/>\n                elem.className = elem.className + &#039; _has_error&#039;;<br \/>\n                no_error = false;<br \/>\n                tooltip = create_tooltip(elem, &quot;This field is required.&quot;);<br \/>\n            }<br \/>\n        }<br \/>\n        if (no_error &amp;&amp; elem.name == &#039;email&#039;) {<br \/>\n            if (!value.match(\/^[+_a-z0-9-&#039;&amp;=]+(.[+_a-z0-9-&#039;]+)*@[a-z0-9-]+(.[a-z0-9-]+)*(.[a-z]{2,})$\/i)) {<br \/>\n                elem.className = elem.className + &#039; _has_error&#039;;<br \/>\n                no_error = false;<br \/>\n                tooltip = create_tooltip(elem, &quot;Enter a valid email address.&quot;);<br \/>\n            }<br \/>\n        }<br \/>\n        if (no_error &amp;&amp; (elem.id == &#039;phone&#039;)) {<br \/>\n            if (elem.value.trim() &amp;&amp; typeof iti != &#039;undefined&#039; &amp;&amp; !iti.isValidNumber()) {<br \/>\n                elem.className = elem.className + &#039; _has_error&#039;;<br \/>\n                no_error = false;<br \/>\n                tooltip = create_tooltip(elem, &quot;Enter a valid phone number.&quot;);<br \/>\n            }<br \/>\n        }<br \/>\n        if (no_error &amp;&amp; \/date_field\/.test(elem.className)) {<br \/>\n            if (!value.match(\/^dddd-dd-dd$\/)) {<br \/>\n                elem.className = elem.className + &#039; _has_error&#039;;<br \/>\n                no_error = false;<br \/>\n                tooltip = create_tooltip(elem, &quot;Enter a valid date.&quot;);<br \/>\n            }<br \/>\n        }<\/p>\n<p>        if (no_error &amp;&amp; elem.name === &#039;sms_consent&#039;) {<br \/>\n            const elemShouldBeChecked = (!!elem.attributes.required &amp;&amp; !elem.checked);<br \/>\n            if (elemShouldBeChecked) {<br \/>\n                elem.className = elem.className + &#039; _has_error&#039;;<br \/>\n                no_error = false;<br \/>\n                tooltip = create_tooltip(elem, &quot;Please check this box to continue&quot;);<br \/>\n            } else {<br \/>\n                elem.className = elem.className.replace(\/ ?_has_error ?\/g, &#039;&#039;);<br \/>\n            }<br \/>\n        }<br \/>\n        tooltip ? resize_tooltip(tooltip) : false;<br \/>\n        return no_error;<br \/>\n    };<br \/>\n    var needs_validate = function(el) {<br \/>\n        if(el.getAttribute(&#039;required&#039;) !== null){<br \/>\n            return true;<br \/>\n        }<br \/>\n        if((el.name === &#039;email&#039; || el.id === &#039;phone&#039;) &amp;&amp; el.value !== &quot;&quot;){<br \/>\n            return true;<br \/>\n        }<\/p>\n<p>        return false;<br \/>\n    };<br \/>\n    var validate_form = function(e) {<br \/>\n        var err = form_to_submit.querySelector(&#039;._form_error&#039;), no_error = true;<br \/>\n        if (!submitted) {<br \/>\n            submitted = true;<br \/>\n            for (var i = 0, len = allInputs.length; i &lt; len; i++) {<br \/>\n                var input = allInputs[i];<br \/>\n                if (needs_validate(input)) {<br \/>\n                    if (input.type == &#039;text&#039; || input.type == &#039;number&#039; || input.type == &#039;time&#039; || input.type == &#039;tel&#039;) {<br \/>\n                        addEvent(input, &#039;blur&#039;, function() {<br \/>\n                            this.value = this.value.trim();<br \/>\n                            validate_field(this, true);<br \/>\n                        });<br \/>\n                        addEvent(input, &#039;input&#039;, function() {<br \/>\n                            validate_field(this, true);<br \/>\n                        });<br \/>\n                    } else if (input.type == &#039;radio&#039; || input.type == &#039;checkbox&#039;) {<br \/>\n                        (function(el) {<br \/>\n                            function getElementsArray(name){<br \/>\n                                const value =  form_to_submit.elements[name];<br \/>\n                                if (Array.isArray(value)){<br \/>\n                                    return value;<br \/>\n                                }<br \/>\n                                return [value];<br \/>\n                            }<br \/>\n                            var radios = getElementsArray(el.name);<br \/>\n                            for (var i = 0; i &lt; radios.length; i++) {<br \/>\n                                addEvent(radios[i], &#039;change&#039;, function() {<br \/>\n                                    validate_field(el, true);<br \/>\n                                });<br \/>\n                            }<br \/>\n                        })(input);<br \/>\n                    } else if (input.tagName == &#039;SELECT&#039;) {<br \/>\n                        addEvent(input, &#039;change&#039;, function() {<br \/>\n                            validate_field(this, true);<br \/>\n                        });<br \/>\n                    } else if (input.type == &#039;textarea&#039;){<br \/>\n                        addEvent(input, &#039;input&#039;, function() {<br \/>\n                            validate_field(this, true);<br \/>\n                        });<br \/>\n                    }<br \/>\n                }<br \/>\n            }<br \/>\n        }<br \/>\n        remove_tooltips();<br \/>\n        for (var i = 0, len = allInputs.length; i &lt; len; i++) {<br \/>\n            var elem = allInputs[i];<br \/>\n            if (needs_validate(elem)) {<br \/>\n                if (elem.tagName.toLowerCase() !== &quot;select&quot;) {<br \/>\n                    elem.value = elem.value.trim();<br \/>\n                }<br \/>\n                validate_field(elem) ? true : no_error = false;<br \/>\n            }<br \/>\n        }<br \/>\n        if (!no_error &amp;&amp; e) {<br \/>\n            e.preventDefault();<br \/>\n        }<br \/>\n        resize_tooltips();<br \/>\n        return no_error;<br \/>\n    };<br \/>\n    addEvent(window, &#039;resize&#039;, resize_tooltips);<br \/>\n    addEvent(window, &#039;scroll&#039;, resize_tooltips);<\/p>\n<p>    var _form_serialize = function(form){if(!form||form.nodeName!==&quot;FORM&quot;){return }var i,j,q=[];for(i=0;i&lt;form.elements.length;i++){if(form.elements[i].name===&quot;&quot;){continue}switch(form.elements[i].nodeName){case&quot;INPUT&quot;:switch(form.elements[i].type){case&quot;tel&quot;:q.push(form.elements[i].name+&quot;=&quot;+encodeURIComponent(form.elements[i].previousSibling.querySelector(&#039;div.iti__selected-dial-code&#039;).innerText)+encodeURIComponent(&quot; &quot;)+encodeURIComponent(form.elements[i].value));break;case&quot;text&quot;:case&quot;number&quot;:case&quot;date&quot;:case&quot;time&quot;:case&quot;hidden&quot;:case&quot;password&quot;:case&quot;button&quot;:case&quot;reset&quot;:case&quot;submit&quot;:q.push(form.elements[i].name+&quot;=&quot;+encodeURIComponent(form.elements[i].value));break;case&quot;checkbox&quot;:case&quot;radio&quot;:if(form.elements[i].checked){q.push(form.elements[i].name+&quot;=&quot;+encodeURIComponent(form.elements[i].value))}break;case&quot;file&quot;:break}break;case&quot;TEXTAREA&quot;:q.push(form.elements[i].name+&quot;=&quot;+encodeURIComponent(form.elements[i].value));break;case&quot;SELECT&quot;:switch(form.elements[i].type){case&quot;select-one&quot;:q.push(form.elements[i].name+&quot;=&quot;+encodeURIComponent(form.elements[i].value));break;case&quot;select-multiple&quot;:for(j=0;j {<br \/>\n                    if (key !== &#8216;hideButton&#8217;) {<br \/>\n                        formData.append(key, value);<br \/>\n                    }<br \/>\n                });<br \/>\n                let request = {<br \/>\n                    headers: {<br \/>\n                        &#8220;Accept&#8221;: &#8220;application\/json&#8221;<br \/>\n                    },<br \/>\n                    body: formData,<br \/>\n                    method: &#8220;POST&#8221;<br \/>\n                };<\/p>\n<p>                let pageUrlParams = new URLSearchParams(window.location.search);<br \/>\n                if (pageUrlParams.has(&#8217;t&#8217;)) {<br \/>\n                    request.headers.Authorization = &#8216;Bearer &#8216; + pageUrlParams.get(&#8217;t&#8217;);<br \/>\n                }<br \/>\n                const response = await fetch(&#8216;<a href=\"https:\/\/spinoffice80279.activehosted.com\/proc.php?jsonp=true&#038;#8217\" rel=\"nofollow\">https:\/\/spinoffice80279.activehosted.com\/proc.php?jsonp=true&#038;#8217<\/a>;, request);<\/p>\n<p>                return response.json();<br \/>\n            }<br \/>\n            if (formSupportsPost) {<br \/>\n                submitForm().then((data) =&gt; {<br \/>\n                    eval(data.js);<br \/>\n                }).catch(() =&gt; {<br \/>\n                    _show_error(&#8220;25&#8221;, &#8220;Sorry, your submission failed. Please try again.&#8221;);<br \/>\n                });<br \/>\n            } else {<br \/>\n                _load_script(&#8216;<a href=\"https:\/\/spinoffice80279.activehosted.com\/proc.php?&#038;#8217\" rel=\"nofollow\">https:\/\/spinoffice80279.activehosted.com\/proc.php?&#038;#8217<\/a>; + serialized + &#8216;&amp;jsonp=true&#8217;, null, true);<br \/>\n            }<br \/>\n        }<br \/>\n        return false;<br \/>\n    };<br \/>\n    addEvent(form_to_submit, &#8216;submit&#8217;, form_submit);<br \/>\n})();<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-13hq9c0 brz-wrapper\">\n<div class=\"brz-embed-code brz-css-d-embedcode brz-css-17b4npd\" data-brz-custom-id=\"ycnMUb9RJB3d\">\n<div class=\"brz-embed-content\">\n<div>\ndocument.addEventListener(&#8216;DOMContentLoaded&#8217;, () =&gt; {<br \/>\n  \/\/ &#8212; Step 1: Capture from URL and store in localStorage &#8212;<br \/>\n  const params = new URLSearchParams(window.location.search);<br \/>\n  const mappings = {<br \/>\n    firstname: &#8216;firstname&#8217;,<br \/>\n    lastname: &#8216;lastname&#8217;,<br \/>\n    email: &#8216;email&#8217;,<br \/>\n    utm_source: &#8216;utm_source&#8217;,<br \/>\n    utm_medium: &#8216;utm_medium&#8217;,<br \/>\n    utm_campaign: &#8216;utm_campaign&#8217;,<br \/>\n    utm_content: &#8216;utm_content&#8217;,<br \/>\n    utm_term: &#8216;utm_term&#8217;,<br \/>\n    gclid: &#8216;gclid&#8217;<br \/>\n  };<br \/>\n  Object.keys(mappings).forEach(param =&gt; {<br \/>\n    const value = params.get(param);<br \/>\n    if (value) localStorage.setItem(param, value);<br \/>\n  });<br \/>\n  \/\/ &#8212; Optional: Clean URL (remove query params but keep page path) &#8212;<br \/>\n  if (window.history.replaceState) {<br \/>\n    const cleanUrl = window.location.protocol + &#8216;\/\/&#8217; + window.location.host + window.location.pathname;<br \/>\n    window.history.replaceState({}, document.title, cleanUrl);<br \/>\n  }<br \/>\n  \/\/ &#8212; Step 2: Prefill form if found &#8212;<br \/>\n  const form = document.getElementById(&#8216;_form_25_&#8217;);<br \/>\n  if (!form) return;<br \/>\n  const fieldMap = {<br \/>\n    utm_source: &#8216;field[34]&#8217;,<br \/>\n    utm_medium: &#8216;field[35]&#8217;,<br \/>\n    utm_campaign: &#8216;field[36]&#8217;,<br \/>\n    utm_content: &#8216;field[37]&#8217;,<br \/>\n    utm_term: &#8216;field[53]&#8217;,<br \/>\n    gclid: &#8216;field[54]&#8217;<br \/>\n  };<br \/>\n  [&#8216;firstname&#8217;, &#8216;lastname&#8217;, &#8216;email&#8217;].forEach(key =&gt; {<br \/>\n    const value = localStorage.getItem(key);<br \/>\n    if (value) {<br \/>\n      const input = form.querySelector(`input[name=&#8221;${key}&#8221;]`);<br \/>\n      if (input) input.value = value;<br \/>\n    }<br \/>\n  });<br \/>\n  Object.entries(fieldMap).forEach(([key, fieldName]) =&gt; {<br \/>\n    const value = localStorage.getItem(key);<br \/>\n    if (value) {<br \/>\n      const hiddenInput = form.querySelector(`input[name=&#8221;${fieldName}&#8221;]`);<br \/>\n      if (hiddenInput) hiddenInput.value = value;<br \/>\n    }<br \/>\n  });<br \/>\n});\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"j__p6DSwKNtp_j__p6DSwKNtp\" class=\"brz-section brz-css-d-section brz-css-xmovvn\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-1pfteqq\" data-brz-custom-id=\"eTp_tZ7hh7TV\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-10t7f4o\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-1l0yly9\" data-brz-custom-id=\"oKCQ2q7AsoiP\">\n<div class=\"brz-row brz-css-d-row-container brz-css-1bdf33m\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-1gldt55\" data-brz-custom-id=\"rV2av9q9SmZy\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1mefpq9\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1q715rr brz-wrapper\">\n<div class=\"brz-image brz-css-d-image-bftqs2gktoj6-parent brz-css-1rqqy4n\" data-brz-custom-id=\"bFtQS2gktoJ6\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"brz-img\" src=\"https:\/\/i0.wp.com\/spinoffice-crm.com\/wp-content\/uploads\/2017\/12\/CRM-software.png?w=580&#038;ssl=1\" loading=\"lazy\" alt=\"SpinOffice CRM\" title=\"SpinOffice CRM\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-columns brz-css-d-column-column brz-css-5iq2mw\" data-brz-custom-id=\"fJrJKsYQ_j0G\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1hkyige\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-154l583 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-19dpf8p\" data-brz-custom-id=\"iC9Ut5K1bhTd\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-ff-iQnXdSyUJVCl brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-qTL23\" data-uniq-id=\"dmBXv\" data-generated-css=\"brz-css-kdXVn\"><span class=\"brz-cp-color7\">SpinOffice CRM-software bevat een combinatie van documentbeheer en relatiebeheer. Met SpinOffice in uw organisatie cre\u00ebert u een centrale plek voor alle e-mails, zakelijke relaties, afspraken, taken, projecten, dossiers, notities, documenten en bestanden. Waar u ook aan werkt, hoe klein of omvangrijk de taak ook is, SpinOffice maakt het super gemakkelijk om dingen gedaan te krijgen. En het beste van alles is dat u alle informatie in de database deelt met uw collega\u2019s.<\/span><\/p>\n<p class=\"brz-ff-iffnEBjtPn5l brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-gwzgp\" data-uniq-id=\"tNITr\" data-generated-css=\"brz-css-tJIjw\"><\/p>\n<p class=\"brz-ff-iffnEBjtPn5l brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-qL4hL\" data-uniq-id=\"skWGD\" data-generated-css=\"brz-css-cY1Ee\"><span class=\"brz-cp-color7\">Om de hoogst mogelijke productiviteit te bereiken, biedt SpinOffice CRM slimme&nbsp;integraties&nbsp;met bestaande software programma\u2019s. Zo hebben we integraties met o.a. Microsoft Office, Microsoft 365, WhatsApp, e-Boekhouden.nl en VoIP-telefonie.<\/span><\/p>\n<p class=\"brz-ff-iffnEBjtPn5l brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-demt4\" data-uniq-id=\"icVxb\" data-generated-css=\"brz-css-er8VJ\"><\/p>\n<p class=\"brz-ff-iffnEBjtPn5l brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-ecHa0\" data-uniq-id=\"oIBF1\" data-generated-css=\"brz-css-cgwYg\"><span class=\"brz-cp-color7\">Dat maakt onze CRM-software de ultieme teamapplicatie voor het MKB.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"jVV7jUDvmQ4E_jVV7jUDvmQ4E\" class=\"brz-section display-none-mobile brz-css-d-section brz-css-1nz5yxr\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-3zxwty\" data-brz-custom-id=\"sFgtWRmglNwy\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-image\"><\/div>\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-5w7b5s\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-mubr7p\" data-brz-custom-id=\"cfVtcQY2JiS_\">\n<div class=\"brz-row brz-css-d-row-container brz-css-1hixjcq\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-19nyyhx\" data-brz-custom-id=\"t60CfxGtbDjG\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-vvs9wt\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1ifsnmp brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-rz67m2\" data-brz-custom-id=\"udxYEgox3Buq\">\n<div data-brz-translate-text=\"1\">\n<h2 class=\"brz-tp-lg-heading2 brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-32 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_4 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-pFgHE\" data-generated-css=\"brz-css-oGkX8\" data-uniq-id=\"htkOx\"><span class=\"brz-cp-color8\">Wie zijn wij?<\/span><\/h2>\n<p class=\"brz-tp-lg-subtitle brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-css-kq_Wb\" data-generated-css=\"brz-css-uzvnw\" data-uniq-id=\"ubCqx\"><span class=\"brz-cp-color8\">Wij zijn een gedreven team dat al ruim 21 jaar software ontwikkeld voor- en samen met onze klanten. SpinOffice CRM is ons belangrijkste softwareproduct. We leveren dit met trots aan meer dan 3.500 tevreden MKB-bedrijven. Vanuit ons prachtige kantoor in het centrum van Den Haag doen wij er dan ook alles aan om ons product te onderhouden, te verbeteren en om onze service naar u als klant zo hoog mogelijk te houden.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-columns brz-css-d-column-column brz-css-1i71y5b\" data-brz-custom-id=\"gKjyZI0mQoFV\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-5z67d9\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"hqLJtZlQU8xG_hqLJtZlQU8xG\" class=\"brz-section brz-css-d-section brz-css-m6dyrz\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-af3t63\" data-brz-custom-id=\"r8Tk7YqGi1MD\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-1j6ze3k\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-hwuiv6 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-h40hyb\" data-brz-custom-id=\"nSfsZLnFiqYT\">\n<div data-brz-translate-text=\"1\">\n<h3 class=\"brz-tp-sm-heading2 brz-text-lg-center ql-align-center brz-ff-poppins brz-ft-google brz-fs-lg-30 brz-fss-lg-px brz-fw-lg-700 brz-ls-lg-0 brz-lh-lg-1_5 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-tp-lg-heading3 brz-css-n6s9o\" data-uniq-id=\"y_pSh\" data-generated-css=\"brz-css-kufTA\"><span class=\"brz-cp-color7\">Veel gestelde vragen over CRM-software<\/span><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-i5889r brz-wrapper\">\n<div class=\"brz-accordion brz-css-d-accordion brz-css-m2837d\" data-brz-duration=\"300\" data-brz-custom-id=\"hSvInBs5eIx_\">\n<div class=\"brz-accordion__item brz-accordion__item--active\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h5 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h5 brz-text__editor\">Wat is CRM-software?<\/h5>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-1s5rvct\" data-brz-custom-id=\"uz2stgi1pmZS\">\n<div class=\"brz-row brz-css-d-row-container brz-css-esw7mc\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-r25gsy\" data-brz-custom-id=\"rPESBk298FS9\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-la2uje\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-bgn6us brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-2kmvv8\" data-brz-custom-id=\"buNT1mbEYJUo\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-tp-lg-paragraph brz-css-j9gDl\" data-uniq-id=\"zzMrb\" data-generated-css=\"brz-css-bD0SG\"><span style=\"background-color: rgb(255, 255, 255)\" class=\"brz-cp-color7\">CRM software staat voor&nbsp;<\/span><strong class=\"brz-cp-color7\" style=\"background-color: rgb(255, 255, 255)\">Customer Relationship Management<\/strong><span class=\"brz-cp-color7\" style=\"background-color: rgb(255, 255, 255)\">. Het is eigenlijk de manier waarop een organisatie de zakelijke relaties en interactie met (potenti\u00eble) klanten beheert. Een <\/span><a class=\"link--page brz-cp-color7\" style=\"background-color: rgb(255, 255, 255)\" href=\"https:\/\/spinoffice-crm.com\/crm-systeem\/\" data-brz-link-type=\"page\">CRM-systeem<\/a><span class=\"brz-cp-color7\" style=\"background-color: rgb(255, 255, 255)\"> is voor veel bedrijven een instrument om alle communicatie, bestanden en activiteiten bij te houden met klanten, processen te stroomlijnen, effici\u00ebnter te werken en meer winst te genereren.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h5 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h5 brz-text__editor\">Wat zijn de voordelen van het gebruik van CRM-software?<\/h5>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-x0qcmi\" data-brz-custom-id=\"jUgvk6PrhlZ5\">\n<div class=\"brz-row brz-css-d-row-container brz-css-rk9m4m\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-ek66od\" data-brz-custom-id=\"j6D4VTPgYOi4\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-m7n829\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1faszfa brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-8rjvaj\" data-brz-custom-id=\"zh8V_1D_KmtH\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-wysYp\" data-generated-css=\"brz-css-mKKqp\" data-uniq-id=\"s97bD\"><span class=\"brz-cp-color7\">Het gebruik maken van CRM-software heeft vele voordelen. Maar wat kunt u met een CRM in de praktijk? Een CRM:<\/span><\/p>\n<ul>\n<li class=\"brz-tp-lg-paragraph brz-bcp-color7 brz-css-w6NEV\" data-generated-css=\"brz-css-y3M7l\" data-uniq-id=\"qR_oo\"><span class=\"brz-cp-color7\">geeft beter inzicht in klantgegevens<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-bcp-color7 brz-css-uKoPx\" data-generated-css=\"brz-css-jtUvi\" data-uniq-id=\"iBPzE\"><span class=\"brz-cp-color7\">verbetert uw klantenservice proces<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-bcp-color7 brz-css-x1oIm\" data-generated-css=\"brz-css-uu9EU\" data-uniq-id=\"ycJAa\"><span class=\"brz-cp-color7\">structureert het verkoopproces<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-bcp-color7 brz-css-lNbLS\" data-generated-css=\"brz-css-cMSGY\" data-uniq-id=\"pt3Wg\"><span class=\"brz-cp-color7\">biedt de mogelijkheid om gerichte marketingacties te doen<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-bcp-color7 brz-css-btliK\" data-generated-css=\"brz-css-lDPYI\" data-uniq-id=\"o8KpF\"><span class=\"brz-cp-color7\">zorgt voor een hogere klantretentie<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-bcp-color7 brz-css-h7abv\" data-generated-css=\"brz-css-hZMNL\" data-uniq-id=\"heB8y\"><span class=\"brz-cp-color7\">zorgt voor effectief projectmanagement<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-bcp-color7 brz-css-hM5bA\" data-generated-css=\"brz-css-iITOX\" data-uniq-id=\"oSVUk\"><span class=\"brz-cp-color7\">zorgt voor meer transparantie in uw organisatie<\/span><\/li>\n<\/ul>\n<p data-generated-css=\"brz-css-iITOX\" class=\"brz-bcp-color7 brz-tp-lg-paragraph brz-css-yMm1n\" data-uniq-id=\"oSVUk\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-css-wQ8JB\" data-generated-css=\"brz-css-ojjDS\" data-uniq-id=\"faVml\"><span class=\"brz-cp-color7\">Met CRM-software in binnen uw organisatie heeft u dus alle klantinformatie overzichtelijk op \u00e9\u00e9n plek waardoor uw organisatie effici\u00ebnter en effectiever werkt. Een CRM is dan ook een handige tool voor de gehele organisatie, van verkoop tot klantenservice.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h5 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h5 brz-text__editor\">Voor wie is CRM-software handig?<\/h5>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-111p71\" data-brz-custom-id=\"rSHtunyfcqDv\">\n<div class=\"brz-row brz-css-d-row-container brz-css-1efrmcg\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-haqtzs\" data-brz-custom-id=\"xOJ53EV9A_zo\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1rap2ik\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1gf89n7 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-z1nmqb\" data-brz-custom-id=\"b7O9uNJykX_N\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-lh6uD\" data-generated-css=\"brz-css-k4Tci\" data-uniq-id=\"oOMqy\"><span class=\"brz-cp-color7\">Een CRM software is er voor de werknemers. Het maakt het makkelijker taken snel en efficient af te handelen, vermindert het aantal routine taken en stroomlijnt bepaalde processen dat uw werknemers succesvoller. CRM is dus voor:<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-tdF5k\" data-generated-css=\"brz-css-iX0lV\" data-uniq-id=\"c_vFH\"><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-lli86\" data-generated-css=\"brz-css-zIQD2\" data-uniq-id=\"xlC9G\"><strong class=\"brz-cp-color7\">Marketing<\/strong><span class=\"brz-cp-color7\">: een goed CRM-systeem geeft het marketing team meer inzicht in de doelgroep waar ze zich op willen richten.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-aJEgK\" data-generated-css=\"brz-css-isN0T\" data-uniq-id=\"c_Yco\"><strong class=\"brz-cp-color7\">Sales<\/strong><span class=\"brz-cp-color7\">: het salesteam kan de gehele customer journey volgen via het CRM-systeem, bijvoorbeeld om te zien of al eerder contact is opgenomen met een potenti\u00eble klant.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-oav4k\" data-generated-css=\"brz-css-hkx4g\" data-uniq-id=\"lU3Sx\"><strong class=\"brz-cp-color7\">Service<\/strong><span class=\"brz-cp-color7\">: het verlenen van service wordt makkelijker als ook service-medewerkers een overzicht hebben van al klantinformatie.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-zDZpr\" data-generated-css=\"brz-css-tJF1e\" data-uniq-id=\"hpbzN\"><strong class=\"brz-cp-color7\">Leidinggevenden<\/strong><span class=\"brz-cp-color7\">: via het CRM-systeem houdt de leidinggevende toezicht op de operationele activiteiten van de organisatie.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h5 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h5 brz-text__editor\">Draait CRM alleen om klantbeheer?<\/h5>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-12wdw58\" data-brz-custom-id=\"te0oZCq9f6Og\">\n<div class=\"brz-row brz-css-d-row-container brz-css-u5jc3n\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-18re6vr\" data-brz-custom-id=\"oUuhyZnVsKtu\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-81dujw\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-yx731n brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-61g1nv\" data-brz-custom-id=\"fZjA9N0wp3I5\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-css-qLUfg\" data-uniq-id=\"jfzlg\" data-generated-css=\"brz-css-yGcxi\"><span style=\"background-color: rgb(255, 255, 255)\" class=\"brz-cp-color7\">Nee, CRM software draait absoluut niet alleen om klanten. In een CRM-software kunnen alle relaties die voor een bedrijf van belang zijn de gewenste aandacht geven; collega\u2019s, leveranciers, gebruikers van diensten en uiteraard dus klanten. Met behulp van CRM-software bent is een organisatie in staat om sneller en effici\u00ebnter te werken.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h5 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h5 brz-text__editor\">Heeft mijn onderneming CRM-software nodig?<\/h5>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-19o0y0l\" data-brz-custom-id=\"fpmLEIFjCf_M\">\n<div class=\"brz-row brz-css-d-row-container brz-css-1vo7mms\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-116u9jp\" data-brz-custom-id=\"ofVyDnIfr6G8\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1r2z9js\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1bxhqov brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1vg9szp\" data-brz-custom-id=\"nmXwZ9xK6OBq\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-css-t_wAA\" data-uniq-id=\"zSj0x\" data-generated-css=\"brz-css-vT34O\"><span style=\"background-color: rgb(255, 255, 255)\" class=\"brz-cp-color7\">Ieder bedrijf dat producten of diensten aan meerdere klanten verkoopt, heeft baat bij CRM software! U heeft immers behoefte aan een helder overzicht van actuele en duidelijke informatie over leads en klanten, gekoppeld aan operationele effici\u00ebntie. Het is alleen wel belangrijk om een keuze te maken in de soorten CRM software systemen die er zijn. Dit leggen we in de volgende vraag aan u uit.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h5 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h5 brz-text__editor\">Wat zijn de verschillende soorten CRM-software?<\/h5>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-23veui\" data-brz-custom-id=\"kwS0MmWcUqzr\">\n<div class=\"brz-row brz-css-d-row-container brz-css-1sdmix9\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-iexeyp\" data-brz-custom-id=\"doboViBYtQJ2\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-cb8o4\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-ma4gam brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1i20c2y\" data-brz-custom-id=\"aLxEVGJvb9F6\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-subtitle brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-fAELc\" data-generated-css=\"brz-css-jx1Qd\" data-uniq-id=\"gOe7y\"><strong class=\"brz-cp-color7\">Operationeel CRM<\/strong><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-z0jCU\" data-generated-css=\"brz-css-iWMWx\" data-uniq-id=\"nXw1H\"><span class=\"brz-cp-color7\">Analyseert uw klantgegevens en biedt meer inzicht in uw organisatie om uw bedrijfsprocessen te verbeteren. Het doel is om meer effici\u00ebnte beslissingen te maken, uw bedrijf te versterken op basis van re\u00eble data en de resultaten van uw inspanningen op te volgen.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-upezY\" data-generated-css=\"brz-css-lKRxx\" data-uniq-id=\"crmZy\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-tp-lg-subtitle brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-lKOBp\" data-generated-css=\"brz-css-mFpJ8\" data-uniq-id=\"s_lR6\"><strong class=\"brz-cp-color7\">Analytisch CRM<\/strong><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-u8hP6\" data-generated-css=\"brz-css-eAx10\" data-uniq-id=\"iyjzx\"><span class=\"brz-cp-color7\">Automatiseert sales, marketing en klantenservice. Het doel is om leads te genereren en automatisch alle nodige contactgegevens te verzamelen.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-uu3WQ\" data-generated-css=\"brz-css-vo4io\" data-uniq-id=\"q8pjo\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-tp-lg-subtitle brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-flDd4\" data-generated-css=\"brz-css-rNa4_\" data-uniq-id=\"nly6J\"><strong class=\"brz-cp-color7\">Strategisch CRM<\/strong><span class=\"brz-cp-color7\"> of <\/span><strong class=\"brz-cp-color7\">collaboratie CRM<\/strong><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-txBtY\" data-generated-css=\"brz-css-cmcHv\" data-uniq-id=\"b8R6u\"><span class=\"brz-cp-color7\">Deelt klantgegevens tussen verschillende teams, zoals sales, marketing en klantenservice. Het doel is om klantervaringen en verkoopcijfers te verbeteren.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-cXt49\" data-generated-css=\"brz-css-oZLVs\" data-uniq-id=\"gXM2d\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-17 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-nkeMP\" data-generated-css=\"brz-css-yt29y\" data-uniq-id=\"tZ6OH\"><span class=\"brz-cp-color7\">SpinOffice CRM is echt een combinatie van operationeel en collaboratie CRM.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h5 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h5 brz-text__editor\">Wat voor soort CRM-software is SpinOffice?<\/h5>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-na5n6f\" data-brz-custom-id=\"wOcFkoGE_t1b\">\n<div class=\"brz-row brz-css-d-row-container brz-css-9i7tcd\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-1iwae3r\" data-brz-custom-id=\"xUdhcDN_AoZ9\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1xv18nq\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-ikng8x brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-72zhfw\" data-brz-custom-id=\"ggjOz6e6okJl\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-gwHII\" data-uniq-id=\"qBcxH\" data-generated-css=\"brz-css-nrxHp\"><span style=\"background-color: rgb(255, 255, 255)\" class=\"brz-cp-color7\">SpinOffice CRM is een combinatie tussen een&nbsp;<\/span><strong style=\"background-color: rgb(255, 255, 255)\" class=\"brz-cp-color7\">operationeel CRM<\/strong><span style=\"background-color: rgb(255, 255, 255)\" class=\"brz-cp-color7\">&nbsp;<\/span><strong style=\"background-color: rgb(255, 255, 255)\" class=\"brz-cp-color7\">collaboratie CRM software<\/strong><span style=\"background-color: rgb(255, 255, 255)\" class=\"brz-cp-color7\">.<\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-oBsC_\" data-uniq-id=\"nhmD5\" data-generated-css=\"brz-css-itDeQ\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-b8hf5\" data-uniq-id=\"wOnow\" data-generated-css=\"brz-css-y5AyH\"><span class=\"brz-cp-color7\">Klantgegevens worden verzameld en dit biedt meer inzicht in uw bedrijf om zodoende uw bedrijfsprocessen te verbeteren. Het doel is om meer effici\u00ebnte beslissingen te maken, uw onderneming te versterken op basis van re\u00eble data en de resultaten van uw inspanningen op te volgen.<\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-s9Wsr\" data-uniq-id=\"tSXyn\" data-generated-css=\"brz-css-lFjZL\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-gjazL\" data-uniq-id=\"hStaM\" data-generated-css=\"brz-css-zKqJ0\"><span class=\"brz-cp-color7\">Binnen de database worden klantgegevens gedeeld tussen verschillende teams of werknemers, sales, marketing en uw klantenservice. Het doel is om klantervaringen, effici\u00ebntie en verkoopcijfers te verbeteren.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h5 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h5 brz-text__editor\">Wat is het verschil tussen cloud CRM of CRM on-premises?<\/h5>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-mez15i\" data-brz-custom-id=\"lrbTQbw1R0bV\">\n<div class=\"brz-row brz-css-d-row-container brz-css-tyv1pv\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-9037li\" data-brz-custom-id=\"tkUDqou8Ao0T\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1ihg1z4\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-asi1j2 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-ts79sm\" data-brz-custom-id=\"jyNMpbfSZkF2\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-eFuJd\" data-uniq-id=\"jPcPE\" data-generated-css=\"brz-css-aN43Z\"><strong class=\"brz-cp-color7\">Cloud CRM<\/strong><span class=\"brz-cp-color7\">: CRM die door een leverancier wordt gehost en via een applicatie of webbrowser benaderbaar.<\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-iOBef\" data-uniq-id=\"fn8hL\" data-generated-css=\"brz-css-dqIVz\"><strong class=\"brz-cp-color7\">On-premise CRM<\/strong><span class=\"brz-cp-color7\">: CRM die lokaal draait op de computert van uw organisatie.<\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-lX9kO\" data-uniq-id=\"ne_wE\" data-generated-css=\"brz-css-jHOUj\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-cSjD9\" data-uniq-id=\"vETJY\" data-generated-css=\"brz-css-vkL1f\"><span class=\"brz-cp-color7\">Het lijkt voor de hand liggend dat cloud CRM oplossing fijner is, maar zo simpel is het niet. Behalve de vele voordelen van cloud CRM spelen er andere factoren om rekening mee te houden, zoals veiligheidseisen.<\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-qxzIm\" data-uniq-id=\"nls31\" data-generated-css=\"brz-css-vkgC_\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-tp-lg-paragraph brz-css-t06fY\" data-uniq-id=\"eH0Zm\" data-generated-css=\"brz-css-e0xwo\"><span class=\"brz-cp-color7\">We zullen de verschillen \u00e9n voor-en nadelen tussen cloud CRM en on-premise CRM voor u op een rij zetten.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h5 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h5 brz-text__editor\">Is SpinOffice CRM een cloud CRM?<\/h5>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-bw1hku\" data-brz-custom-id=\"aZ5Idf9y3vKx\">\n<div class=\"brz-row brz-css-d-row-container brz-css-17duqfp\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-1xkht5y\" data-brz-custom-id=\"zk4Ud5GzZLPe\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-1fzgheh\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1f46d0j brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-ily1dz\" data-brz-custom-id=\"mM0gKUHYlO28\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-17 brz-ft-upload brz-ff-iffnEBjtPn5l brz-css-fQuDl\" data-uniq-id=\"mmYWK\" data-generated-css=\"brz-css-eDkRz\"><span style=\"background-color: rgb(255, 255, 255)\" class=\"brz-cp-color7\">Ja, SpinOffice is een <\/span><a class=\"brz-cp-color7 link--page\" style=\"background-color: rgb(255, 255, 255)\" href=\"https:\/\/spinoffice-crm.com\/functionaliteiten\/cloud-hosted\/\" data-brz-link-type=\"page\">cloud CRM<\/a><span style=\"background-color: rgb(255, 255, 255)\" class=\"brz-cp-color7\">, maar wel een hosted oplossing. Alle gegevens, bestanden en berichten in uw database worden opgeslagen op onze zeer goed beveiligde servers binnen Europa. Alleen de applicatie zelf wordt op de lokale schijf van uw werkstation ge\u00efnstalleerd.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1ta99js brz-wrapper\">\n<div class=\"brz-embed-code brz-css-d-embedcode brz-css-y1c8ki\" data-brz-custom-id=\"yQPQEtVf8Dyg\">\n<div class=\"brz-embed-content\">\n<div>\n{<br \/>\n  &#8220;@context&#8221;: &#8220;<a href=\"https:\/\/schema.org&#038;#8221\" rel=\"nofollow\">https:\/\/schema.org&#038;#8221<\/a>;,<br \/>\n  &#8220;@type&#8221;: &#8220;FAQPage&#8221;,<br \/>\n  &#8220;mainEntity&#8221;: [{<br \/>\n    &#8220;@type&#8221;: &#8220;Question&#8221;,<br \/>\n    &#8220;name&#8221;: &#8220;Wat is CRM software?&#8221;,<br \/>\n    &#8220;acceptedAnswer&#8221;: {<br \/>\n      &#8220;@type&#8221;: &#8220;Answer&#8221;,<br \/>\n      &#8220;text&#8221;: &#8220;CRM software staat voor Customer Relationship Management. Het is eigenlijk de manier waarop een organisatie de zakelijke relaties en interactie met (potenti\u00eble) klanten beheert. Een CRM systeem is voor veel bedrijven een instrument om alle communicatie, bestanden en activiteiten bij te houden met klanten, processen te stroomlijnen, effici\u00ebnter te werken en meer winst te genereren.&#8221;<br \/>\n    }<br \/>\n  },{<br \/>\n    &#8220;@type&#8221;: &#8220;Question&#8221;,<br \/>\n    &#8220;name&#8221;: &#8220;Wat zijn de voordelen van het gebruik van CRM software?&#8221;,<br \/>\n    &#8220;acceptedAnswer&#8221;: {<br \/>\n      &#8220;@type&#8221;: &#8220;Answer&#8221;,<br \/>\n      &#8220;text&#8221;: &#8220;Het gebruik maken van CRM software heeft vele voordelen. Maar wat kunt u met een CRM in de praktijk? Een CRM:<br \/>\n&#8211; geeft beter inzicht in klantgegevens<br \/>\n&#8211; verbetert uw klantenservice proces<br \/>\n&#8211; structureert het verkoopproces<br \/>\n&#8211; biedt de mogelijkheid om gerichte marketingacties te doen<br \/>\n&#8211; zorgt voor een hogere klantretentie<br \/>\n&#8211; zorgt voor effectief projectmanagement<br \/>\n&#8211; zorgt voor meer transparantie in uw organisatie<\/p>\n<p>Met CRM software in binnen uw organisatie heeft u dus alle klantinformatie overzichtelijk op \u00e9\u00e9n plek waardoor uw organisatie effici\u00ebnter en effectiever werkt. Een CRM is dan ook een handige tool voor de gehele organisatie, van verkoop tot klantenservice.&#8221;<br \/>\n    }<br \/>\n  },{<br \/>\n    &#8220;@type&#8221;: &#8220;Question&#8221;,<br \/>\n    &#8220;name&#8221;: &#8220;Voor wie is CRM software handig?&#8221;,<br \/>\n    &#8220;acceptedAnswer&#8221;: {<br \/>\n      &#8220;@type&#8221;: &#8220;Answer&#8221;,<br \/>\n      &#8220;text&#8221;: &#8220;Een CRM software is er voor de werknemers. Het maakt het makkelijker taken snel en efficient af te handelen, vermindert het aantal routine taken en stroomlijnt bepaalde processen dat uw werknemers succesvoller. CRM is dus voor:<\/p>\n<p>Marketing: een goed CRM systeem geeft het marketing team meer inzicht in de doelgroep waar ze zich op willen richten.<br \/>\nSales: het salesteam kan de gehele customer journey volgen via het CRM-systeem, bijvoorbeeld om te zien of al eerder contact is opgenomen met een potenti\u00eble klant.<br \/>\nService: het verlenen van service wordt makkelijker als ook service-medewerkers een overzicht hebben van al klantinformatie.<br \/>\nLeidinggevenden: via het CRM systeem houdt de leidinggevende toezicht op de operationele activiteiten van de organisatie.&#8221;<br \/>\n    }<br \/>\n  },{<br \/>\n    &#8220;@type&#8221;: &#8220;Question&#8221;,<br \/>\n    &#8220;name&#8221;: &#8220;Draait CRM alleen om klantbeheer?&#8221;,<br \/>\n    &#8220;acceptedAnswer&#8221;: {<br \/>\n      &#8220;@type&#8221;: &#8220;Answer&#8221;,<br \/>\n      &#8220;text&#8221;: &#8220;Nee, CRM software draait absoluut niet alleen om klanten. In een CRM software kunnen alle relaties die voor een bedrijf van belang zijn de gewenste aandacht geven; collega\u2019s, leveranciers, gebruikers van diensten en uiteraard dus klanten. Met behulp van CRM software bent is een organisatie in staat om sneller en effici\u00ebnter te werken.&#8221;<br \/>\n    }<br \/>\n  },{<br \/>\n    &#8220;@type&#8221;: &#8220;Question&#8221;,<br \/>\n    &#8220;name&#8221;: &#8220;Heeft mijn onderneming CRM software nodig?&#8221;,<br \/>\n    &#8220;acceptedAnswer&#8221;: {<br \/>\n      &#8220;@type&#8221;: &#8220;Answer&#8221;,<br \/>\n      &#8220;text&#8221;: &#8220;Elk bedrijf dat producten of diensten aan meerdere klanten verkoopt, heeft baat bij CRM software! U heeft immers behoefte aan een helder overzicht van actuele en duidelijke informatie over leads en klanten, gekoppeld aan operationele effici\u00ebntie. Het is alleen wel belangrijk om een keuze te maken in de soorten CRM software systemen die er zijn. Dit leggen we in de volgende vraag aan u uit.&#8221;<br \/>\n    }<br \/>\n  },{<br \/>\n    &#8220;@type&#8221;: &#8220;Question&#8221;,<br \/>\n    &#8220;name&#8221;: &#8220;Wat zijn de verschillende soorten CRM software?&#8221;,<br \/>\n    &#8220;acceptedAnswer&#8221;: {<br \/>\n      &#8220;@type&#8221;: &#8220;Answer&#8221;,<br \/>\n      &#8220;text&#8221;: &#8220;Operationeel CRM<br \/>\nAnalyseert uw klantgegevens en biedt meer inzicht in uw organisatie om uw bedrijfsprocessen te verbeteren. Het doel is om meer effici\u00ebnte beslissingen te maken, uw bedrijf te versterken op basis van re\u00eble data en de resultaten van uw inspanningen op te volgen.<\/p>\n<p>Analytisch CRM<br \/>\nAutomatiseert sales, marketing en klantenservice. Het doel is om leads te genereren en automatisch alle nodige contactgegevens te verzamelen.<\/p>\n<p>Strategisch CRM of collaboratie CRM<br \/>\nDeelt klantgegevens tussen verschillende teams, zoals sales, marketing en klantenservice. Het doel is om klantervaringen en verkoopcijfers te verbeteren.<\/p>\n<p>SpinOffice CRM is echt een combinatie van operationeel en collaboratie CRM.&#8221;<br \/>\n    }<br \/>\n  },{<br \/>\n    &#8220;@type&#8221;: &#8220;Question&#8221;,<br \/>\n    &#8220;name&#8221;: &#8220;Wat voor soort CRM software is SpinOffice?&#8221;,<br \/>\n    &#8220;acceptedAnswer&#8221;: {<br \/>\n      &#8220;@type&#8221;: &#8220;Answer&#8221;,<br \/>\n      &#8220;text&#8221;: &#8220;SpinOffice CRM is een combinatie tussen een operationeel CRM collaboratie CRM software.<\/p>\n<p>Klantgegevens worden verzameld en dit biedt meer inzicht in uw bedrijf om zodoende uw bedrijfsprocessen te verbeteren. Het doel is om meer effici\u00ebnte beslissingen te maken, uw onderneming te versterken op basis van re\u00eble data en de resultaten van uw inspanningen op te volgen.<\/p>\n<p>Binnen de database worden klantgegevens gedeeld tussen verschillende teams of werknemers, sales, marketing en uw klantenservice. Het doel is om klantervaringen, effici\u00ebntie en verkoopcijfers te verbeteren.&#8221;<br \/>\n    }<br \/>\n  },{<br \/>\n    &#8220;@type&#8221;: &#8220;Question&#8221;,<br \/>\n    &#8220;name&#8221;: &#8220;Wat is het verschil tussen cloud CRM of CRM on-premises?&#8221;,<br \/>\n    &#8220;acceptedAnswer&#8221;: {<br \/>\n      &#8220;@type&#8221;: &#8220;Answer&#8221;,<br \/>\n      &#8220;text&#8221;: &#8220;Cloud CRM: CRM die door een leverancier wordt gehost en via een applicatie of webbrowser benaderbaar.<br \/>\nOn-premise CRM: CRM die lokaal draait op de computert van uw organisatie.<\/p>\n<p>Het lijkt voor de hand liggend dat cloud CRM oplossing fijner is, maar zo simpel is het niet. Behalve de vele voordelen van cloud CRM spelen er andere factoren om rekening mee te houden, zoals veiligheidseisen.<\/p>\n<p>We zullen de verschillen \u00e9n voor-en nadelen tussen cloud CRM en on-premise CRM voor u op een rij zetten.&#8221;<br \/>\n    }<br \/>\n  },{<br \/>\n    &#8220;@type&#8221;: &#8220;Question&#8221;,<br \/>\n    &#8220;name&#8221;: &#8220;Is SpinOffice CRM een cloud CRM?&#8221;,<br \/>\n    &#8220;acceptedAnswer&#8221;: {<br \/>\n      &#8220;@type&#8221;: &#8220;Answer&#8221;,<br \/>\n      &#8220;text&#8221;: &#8220;Ja, SpinOffice is een cloud CRM, maar wel een hosted oplossing. Alle gegevens, bestanden en berichten in uw database worden opgeslagen op onze zeer goed beveiligde servers binnen Europa. Alleen de applicatie zelf wordt op de lokale schijf van uw werkstation ge\u00efnstalleerd.&#8221;<br \/>\n    }<br \/>\n  }]<br \/>\n}\n<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section><\/div>\n<p><!-- version:1789136480 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wat is CRM? Een beginnershandleiding voor klantrelatiebeheer IN DIT ARTIKEL Wat is klantrelatiebeheer Wat is Customer Relationship Management (CRM) software? Waarom gebruiken bedrijven CRM?&nbsp; Wat zijn de voordelen van het gebruik van CRM-software? Drie soorten CRM Hoe kiest u de juiste CRM-oplossing? Plan gratis demo Wat is klantrelatiebeheer? 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