{"id":157666,"date":"2025-03-12T12:27:27","date_gmt":"2025-03-12T11:27:27","guid":{"rendered":"https:\/\/spinoffice-crm.com\/?page_id=157666"},"modified":"2026-10-21T21:20:59","modified_gmt":"2026-10-21T20:20:59","slug":"disaster-recovery-business-continuity-plan","status":"publish","type":"page","link":"https:\/\/spinoffice-crm.com\/en\/disaster-recovery-business-continuity-plan\/","title":{"rendered":"Disaster Recovery &#038; Business Continuity Plan"},"content":{"rendered":"<div class=\"brz brz-root__container brz-reset-all brz-root__container-page\" >\n<section id=\"vwySF6TdhDG9_vwySF6TdhDG9\" class=\"brz-section brz-css-d-ynf0il brz-css-1k7t7f7\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-oh3bvl brz-css-bk2iid\" data-brz-custom-id=\"qNPmyNbJH13F\">\n<div class=\"brz-container brz-css-d-x9rvyp brz-css-i53xbr\">\n<div class=\"brz-row__container brz-css-d-w3a52u brz-css-10z3mkt\" data-brz-custom-id=\"oXlFkjSAZVcy\">\n<div class=\"brz-row brz-css-d-1n95ksq brz-css-1rq2g9m\">\n<div id=\"sidebar\" class=\"brz-columns brz-css-d-j7y22h brz-css-6p2eyl\" data-brz-custom-id=\"oSw2HtlRoWe5\">\n<div class=\"brz-column__items brz-css-d-v5w42e brz-css-uu4f8p\">\n<div class=\"brz-wrapper-clone brz-flex-xs-wrap brz-css-d-x0dcve brz-css-tthar5\" data-brz-custom-id=\"l0JmsxEgfWq4\"><a class=\"brz-a brz-btn brz-css-d-1syz9i2 brz-css-438mrw brz-css-d-13c78oe brz-css-1w22z47\" target=\"_self\" rel=\"noopener\" href=\"https:\/\/spinoffice-crm.com\/en\/beleid\/\" data-brz-link-type=\"page\" data-brz-custom-id=\"ok2eaP1zPKdp\"><svg class=\"brz-icon-svg brz-css-d-o4rfik brz-css-judks4\"><use href=\"\/wp-content\/plugins\/brizy\/public\/editor-build\/prod\/editor\/icons\/glyph\/tail-left.svg#nc_icon\"><\/use><\/svg><span data-brz-translate-text=\"1\" class=\"brz-span brz-text__editor\">Policy &amp; Data protection<\/span><\/a><\/div>\n<div id=\"\" class=\"brz-css-d-1wonu5h brz-css-1togtal brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-1ehz5mr brz-css-1jlp58g\" data-brz-custom-id=\"lJLxJ7JVpj_M\">\n<div data-brz-translate-text=\"1\">\n<h6 class=\"brz-tp-lg-heading6 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-18 brz-css-1tsge7m\" data-generated-css=\"brz-css-bpTlt\" data-uniq-id=\"onBrK\"><span style=\"color: rgb(82, 135, 33);\">Customer Terms<\/span><\/h6>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-1wonu5h brz-css-1344824 brz-wrapper zijmenu\">\n<div class=\"brz-menu__container brz-css-d-xbidpt brz-css-3rscwf\" data-brz-menu-accessible=\"true\" data-brz-custom-id=\"wWWcfCSf5KEe\">\n<nav data-mods=\"%7B%22desktop%22%3A%22vertical%22%2C%22tablet%22%3A%22vertical%22%2C%22mobile%22%3A%22vertical%22%7D\" class=\"brz-menu brz-menu__preview brz-css-d-163urcc brz-css-1mg9jod\">\n<ul class=\"brz-menu__ul\" style=\"list-style-type:none\" data-menu-items-active=\"\">\n<li data-menu-item-id=\"24875aecdbab45d7804c7026f7970baf\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/algemene-voorwaarden\/\"><span class=\"brz-span\">Terms and Conditions<\/span><\/a><\/li>\n<li data-menu-item-id=\"ca6ea9ad01fd4768faebeaac6bec6c02\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/verwerkersovereenkomst\/\"><span class=\"brz-span\">Processor Agreement<\/span><\/a><\/li>\n<\/ul>\n<\/nav>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-1wonu5h brz-css-1r1vofv brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-1ehz5mr brz-css-1wx85en\" data-brz-custom-id=\"vhwjerJUWC9y\">\n<div data-brz-translate-text=\"1\">\n<h6 class=\"brz-fs-lg-18 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-tp-lg-heading6 brz-mt-sm-10 brz-mt-xs-10 brz-css-1si4xok\" data-uniq-id=\"thQbJ\" data-generated-css=\"brz-css-qjb5P\"><span style=\"color: rgb(82, 135, 33);\">Data Protection<\/span><\/h6>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-1wonu5h brz-css-65l4kr brz-wrapper zijmenu\">\n<div class=\"brz-menu__container brz-css-d-xbidpt brz-css-rduiqf\" data-brz-menu-accessible=\"true\" data-brz-custom-id=\"macpmNjIoEOu\">\n<nav data-mods=\"%7B%22desktop%22%3A%22vertical%22%2C%22tablet%22%3A%22vertical%22%2C%22mobile%22%3A%22vertical%22%7D\" class=\"brz-menu brz-menu__preview brz-css-d-163urcc brz-css-2tkurv\">\n<ul class=\"brz-menu__ul\" style=\"list-style-type:none\" data-menu-items-active=\"\">\n<li data-menu-item-id=\"a1c50617a0d8151895e36dc44fa10e77\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/avg\/\"><span class=\"brz-span\">GDPR<\/span><\/a><\/li>\n<li data-menu-item-id=\"51acba130cdbd49d7094196481d1dd3d\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/privacybeleid\/\"><span class=\"brz-span\">Privacy Policy<\/span><\/a><\/li>\n<li data-menu-item-id=\"fc254d9f9e1e2fda54f51da4f2f2b955\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/cookiebeleid\/\"><span class=\"brz-span\">Cookie Policy<\/span><\/a><\/li>\n<li data-menu-item-id=\"65f39e91a18b2a76adbe324e509b0cc2\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/beleid\/gebruik-van-ai-spinoffice\/\"><span class=\"brz-span\">Gebruik van AI in SpinOffice<\/span><\/a><\/li>\n<li data-menu-item-id=\"cd2b054a40cf71c5896ffe44f6968ac4\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/privacybeleid\/verwerkers\/\"><span class=\"brz-span\">Processors and Subprocessors<\/span><\/a><\/li>\n<li data-menu-item-id=\"7b802e19d6e01c100a407ce35a1433a8\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/informatiebeveiligingsbeleid\/\"><span class=\"brz-span\">Information Security Policy<\/span><\/a><\/li>\n<li data-menu-item-id=\"98bc61b09cba42f48c61f0f465ce36c4\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/beleid\/iso-certificeringen\/\"><span class=\"brz-span\">ISO &#038; certificeringen<\/span><\/a><\/li>\n<li data-menu-item-id=\"73303b0570e88b2e33ee49fc727ed225\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/back-up-herstelbeleid\/\"><span class=\"brz-span\">Back-up &#038; Herstelbeleid<\/span><\/a><\/li>\n<li data-menu-item-id=\"c2f044dd0ea358cbb4278e60cde9e643\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/beleid\/incidentenbeleid\/\"><span class=\"brz-span\">Incidentenbeleid<\/span><\/a><\/li>\n<li data-menu-item-id=\"ef2616566ade38a872d7adca10a1639f\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/disaster-recovery-business-continuity-plan\/\"><span class=\"brz-span\">Disaster Recovery &#038; Business Continuity<\/span><\/a><\/li>\n<li data-menu-item-id=\"8a41168996829657b77f17033cc2fe3c\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/beleid\/exitplan\/\"><span class=\"brz-span\">Exit Plan<\/span><\/a><\/li>\n<\/ul>\n<\/nav>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-columns brz-css-d-j7y22h brz-css-vt9c73\" data-brz-custom-id=\"y9OexFaNgrOw\">\n<div class=\"brz-column__items brz-css-d-v5w42e brz-css-1m9ooed\">\n<div id=\"\" class=\"brz-css-d-1wonu5h brz-css-c0np1y brz-wrapper bartitle\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-1ehz5mr brz-css-y00e1b\" data-brz-custom-id=\"knYhWPoUlOtp\">\n<div data-brz-translate-text=\"1\">\n<h2 class=\"brz-lh-lg-1_7 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-38 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-text-lg-center brz-tp-lg-heading2 brz-css-1dgp6hp\" data-uniq-id=\"jP3H6\" data-generated-css=\"brz-css-dDsul\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Disaster Recovery &amp; Business Continuity Plan (BCP)<\/strong><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-1wonu5h brz-css-14777g3 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-1ehz5mr brz-css-1xddsi1\" data-brz-custom-id=\"eOO638ESV3Dw\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-1wkli4b\" data-uniq-id=\"rvwOG\" data-generated-css=\"brz-css-ts8Ut\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">SpinOffice CRM is toegewijd aan het waarborgen van de continu\u00efteit van onze diensten en het beschermen van klantgegevens tegen verstoringen. Dit&nbsp;<\/span><strong class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\">Disaster Recovery &amp; Business Continuity&nbsp;Plan (BCP)<\/strong><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\"> beschrijft onze aanpak om ervoor te zorgen dat onze systemen en services snel kunnen herstellen na een incident, zoals storingen, cyberaanvallen of natuurrampen.<\/span><\/p>\n<p class=\"brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-1wkli4b\" data-uniq-id=\"b5Yml\" data-generated-css=\"brz-css-mK5PE\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-text-lg-left brz-fss-sm-px brz-fss-xs-px brz-tp-lg-empty brz-ff-inter brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_5 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-css-1m8kel6\" data-uniq-id=\"zQbYP\" data-generated-css=\"brz-css-yiiJF\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">SpinOffice CRM wordt volledig gehost op Amazon Web Services (AWS) binnen de EU, en maakt gebruik van een redundante infrastructuur die hoge beschikbaarheid en gegevensbescherming garandeert. Voor specifieke details over back-upmethoden en databeheer verwijzen wij naar ons&nbsp;<\/span><a class=\"link--page brz-cp-color1\" style=\"color: rgba(var(--brz-global-color1),1);\" href=\"https:\/\/spinoffice-crm.com\/en\/back-up-herstelbeleid\/\" data-brz-link-type=\"page\">Back-up and Recovery Policy<\/a><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\">. <\/span><\/p>\n<p class=\"brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-1wkli4b\" data-uniq-id=\"jun_X\" data-generated-css=\"brz-css-oIH9K\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-1wkli4b\" data-uniq-id=\"iuQEI\" data-generated-css=\"brz-css-xKlc5\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> <\/span><\/p>\n<h4 class=\"brz-text-lg-left brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-tp-lg-heading4 brz-css-czo1bm\" data-uniq-id=\"ickWD\" data-generated-css=\"brz-css-j09gC\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Doelstellingen<\/span><\/h4>\n<p class=\"brz-bcp-color7 brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-1wkli4b\" data-uniq-id=\"dPpcC\" data-generated-css=\"brz-css-us1zx\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Dit beleid heeft als doel: <\/span><\/p>\n<ul>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-bcp-color7 brz-css-1wkli4b\" data-uniq-id=\"l9cFF\" data-generated-css=\"brz-css-fRQmE\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">De impact van verstoringen op onze dienstverlening te minimaliseren.<\/span><\/li>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-bcp-color7 brz-css-1wkli4b\" data-uniq-id=\"gObqI\" data-generated-css=\"brz-css-xLWoE\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Een duidelijk plan te bieden voor het herstel van onze systemen en services.<\/span><\/li>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-bcp-color7 brz-css-1wkli4b\" data-uniq-id=\"hzAcT\" data-generated-css=\"brz-css-ihI41\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">De beschikbaarheid van klantgegevens te garanderen.<\/span><\/li>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-bcp-color7 brz-css-1wkli4b\" data-uniq-id=\"okaaN\" data-generated-css=\"brz-css-yRcLZ\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Risico&#8217;s proactief te identificeren en te beperken.<\/span><\/li>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-bcp-color7 brz-css-1wkli4b\" data-uniq-id=\"se9oW\" data-generated-css=\"brz-css-tS9FT\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Te voldoen aan relevante wet- en regelgeving zoals de AVG.<\/span><\/li>\n<\/ul>\n<p class=\"brz-bcp-color7 brz-text-lg-left brz-tp-lg-paragraph brz-ft-google brz-fs-lg-16 brz-fss-lg-px brz-fw-lg-400 brz-lh-lg-1_3 brz-ls-lg-0 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-fss-sm-px brz-fss-xs-px brz-css-1wkli4b\" data-uniq-id=\"yKL0s\" data-generated-css=\"brz-css-eZafV\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-1wonu5h brz-css-18bldyc brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-1ehz5mr brz-css-qfx9sj\" data-brz-custom-id=\"aWQqm0rO2SZz\">\n<div data-brz-translate-text=\"1\">\n<h4 class=\"brz-tp-lg-heading4 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-czo1bm\" data-uniq-id=\"xMAZ0\" data-generated-css=\"brz-css-b6k7v\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Preventieve maatregelen <\/span><\/h4>\n<p class=\"brz-bcp-color7 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-1wkli4b\" data-uniq-id=\"jfOAO\" data-generated-css=\"brz-css-h47Gp\">SpinOffice CRM neemt uitgebreide maatregelen om verstoringen te voorkomen:<\/p>\n<ul>\n<li class=\"brz-bcp-color7 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-1wkli4b\" data-uniq-id=\"l6YWl\" data-generated-css=\"brz-css-niID_\"><strong>Redundante infrastructuur:<\/strong>&nbsp;onze systemen zijn verspreid over meerdere AWS-datacenters binnen de EU.<\/li>\n<li class=\"brz-bcp-color7 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-1wkli4b\" data-uniq-id=\"eiXry\" data-generated-css=\"brz-css-gcd3h\"><strong>Continue monitoring:<\/strong>&nbsp;24\/7 monitoring detecteert afwijkingen en potenti\u00eble dreigingen.<\/li>\n<li class=\"brz-bcp-color7 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-1wkli4b\" data-uniq-id=\"v_vkP\" data-generated-css=\"brz-css-wzB5r\"><strong>Beveiligingsmaatregelen:<\/strong>&nbsp;gebruik van encryptie, firewalls, DDoS-bescherming en strikte toegangscontroles.<\/li>\n<li class=\"brz-bcp-color7 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-1wkli4b\" data-uniq-id=\"pHoD2\" data-generated-css=\"brz-css-fhe0X\"><strong>Regelmatige testen:<\/strong>&nbsp;disaster recovery-tests en penetratietests om kwetsbaarheden te identificeren en op te lossen.<\/li>\n<\/ul>\n<p class=\"brz-bcp-color7 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-1wkli4b\" data-uniq-id=\"pHoD2\" data-generated-css=\"brz-css-fhe0X\">\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-1wonu5h brz-css-wkltsb brz-wrapper\">\n<div class=\"brz-image brz-css-d-1sdh6oe brz-css-1y3txz1\" data-brz-custom-id=\"nGOiHgB_6MQ4\"><picture class=\"brz-picture brz-d-block brz-p-relative brz-css-d-vdlcbp brz-css-ye96ux\"><source srcset=\"https:\/\/spinoffice-crm.com\/wp-content\/uploads\/2025\/04\/Escalatie-en-herstelplan.png 1x, https:\/\/spinoffice-crm.com\/wp-content\/uploads\/2025\/04\/Escalatie-en-herstelplan.png 2x\" media=\"(min-width: 992px)\"><source srcset=\"https:\/\/spinoffice-crm.com\/wp-content\/uploads\/2025\/04\/Escalatie-en-herstelplan.png 1x, https:\/\/spinoffice-crm.com\/wp-content\/uploads\/2025\/04\/Escalatie-en-herstelplan.png 2x\" media=\"(min-width: 768px)\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"brz-img\" srcset=\"https:\/\/spinoffice-crm.com\/wp-content\/uploads\/2025\/04\/Escalatie-en-herstelplan.png 1x, https:\/\/spinoffice-crm.com\/wp-content\/uploads\/2025\/04\/Escalatie-en-herstelplan.png 2x\" src=\"https:\/\/i0.wp.com\/spinoffice-crm.com\/wp-content\/uploads\/2025\/04\/Escalatie-en-herstelplan.png?w=580&#038;ssl=1\" loading=\"lazy\" alt=\"\" title=\"Escalatie- en herstelplan\" draggable=\"false\"><\/picture><\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-1wonu5h brz-css-u39fk2 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-1ehz5mr brz-css-1d4unq0\" data-brz-custom-id=\"uLV2WkKl6HFY\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-bcp-color7 brz-tp-lg-heading4 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-css-czo1bm\" data-generated-css=\"brz-css-e4uf_\" data-uniq-id=\"qP_fq\"><span style=\"color: rgb(39, 39, 39);\" class=\"brz-cp-color7\">Escalatie- en herstelplan<\/span><\/p>\n<p class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-ztVSQ\" data-uniq-id=\"fRT6k\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Bij een incident volgen wij een gestructureerd escalatie- en herstelplan om de impact te minimaliseren en systemen snel te herstellen. Dit proces omvat de volgende fasen:<\/span><\/p>\n<ol>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-cMdMH\" data-uniq-id=\"eyYna\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Detectie en beoordeling:<\/strong><\/li>\n<li class=\"brz-bcp-color7 ql-indent-1 brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-css-1wkli4b\" data-generated-css=\"brz-css-nbj5R\" data-uniq-id=\"nsAAh\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> <\/span><span style=\"color: rgb(39, 39, 39);\" class=\"brz-cp-color7\">Incidenten worden gedetecteerd via onze monitoringtools en meldingen.<\/span><\/li>\n<li style=\"color: rgb(39, 39, 39);\" class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left ql-indent-1 brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-vkTpQ\" data-uniq-id=\"mZF29\"><span style=\"color: rgb(39, 39, 39);\" class=\"brz-cp-color7\"> Een eerste beoordeling bepaalt de ernst en impact van het incident.<\/span><\/li>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-jAEn2\" data-uniq-id=\"vj7vO\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> Initi\u00eble reactie<\/strong><\/li>\n<li class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left ql-indent-1 brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-kabQN\" data-uniq-id=\"f7qI3\"><span style=\"color: rgb(39, 39, 39);\" class=\"brz-cp-color7\">Kritieke incidenten worden direct ge\u00ebscaleerd naar het<\/span><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> <\/span><span style=\"color: rgb(39, 39, 39);\" class=\"brz-cp-color7\">crisisteam.<\/span><\/li>\n<li style=\"color: rgb(39, 39, 39);\" class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left ql-indent-1 brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-gT_m_\" data-uniq-id=\"wyrCu\"><span style=\"color: rgb(39, 39, 39);\" class=\"brz-cp-color7\">Belangrijke belanghebbenden, waaronder klanten en medewerkers, worden indien nodig ge\u00efnformeerd.<\/span><\/li>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-i_iYr\" data-uniq-id=\"rmDYB\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> Herstelmaatregelen<\/strong><\/li>\n<li class=\"ql-indent-1 brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-aiGCv\" data-uniq-id=\"xnQzE\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Kleine verstoringen:&nbsp;<\/strong><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\">automatische failover naar een ander AWS-datacenter.<\/span><\/li>\n<li class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left ql-indent-1 brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-bhaiW\" data-uniq-id=\"bE2C6\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Grote verstoringen:<\/strong><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\">&nbsp;handmatig herstel via onze back-up- en failoverprocedures.<\/span><\/li>\n<li class=\"ql-indent-1 brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-hzQiW\" data-uniq-id=\"d06IL\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Cyberincidenten:<\/strong><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\">&nbsp;directe isolatie van getroffen systemen en forensisch onderzoek.<\/span><\/li>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-r95Vf\" data-uniq-id=\"h5_kc\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> Communicatie en updates<\/strong><\/li>\n<li style=\"color: rgb(39, 39, 39);\" class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left ql-indent-1 brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-flkns\" data-uniq-id=\"etFLg\"><span style=\"color: rgb(39, 39, 39);\" class=\"brz-cp-color7\">Klanten ontvangen per e-mail of WhatsApp (afhankelijk van het incident) statusupdates over de voortgang van het herstel.<\/span><\/li>\n<li style=\"color: rgb(39, 39, 39);\" class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left ql-indent-1 brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-tJvzh\" data-uniq-id=\"gYqIK\"><span style=\"color: rgb(39, 39, 39);\" class=\"brz-cp-color7\">Transparante communicatie over de impact en verwachte hersteltijd.<\/span><\/li>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-erzaG\" data-uniq-id=\"aRAaA\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> Evaluatie en preventie<\/strong><\/li>\n<li class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left ql-indent-1 brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-lsaFM\" data-uniq-id=\"rwJYU\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> <\/strong><span class=\"brz-cp-color7\" style=\"color: rgb(39, 39, 39);\">Na herstel wordt een grondige evaluatie uitgevoerd<\/span><\/li>\n<li class=\"ql-indent-1 brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-vVCME\" data-uniq-id=\"lYD9E\"><strong style=\"color: rgb(39, 39, 39);\" class=\"brz-cp-color7\"> <\/strong><span class=\"brz-cp-color7\" style=\"color: rgb(39, 39, 39);\">Aanvullende maatregelen worden ge\u00efmplementeerd om herhaling te voorkomen<\/span><\/li>\n<li class=\"brz-bcp-color7 brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-css-1wkli4b\" data-generated-css=\"brz-css-wSLxY\" data-uniq-id=\"iVjys\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> <\/strong><strong style=\"color: rgb(39, 39, 39);\" class=\"brz-cp-color7\">Continue monitoring en onderhoud<\/strong><\/li>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left ql-indent-1 brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-w3xFR\" data-uniq-id=\"t1AYx\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">24\/7 monitoring&nbsp;van servers, databases en netwerkverkeer om problemen vroegtijdig te detecteren.<\/span><\/li>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left ql-indent-1 brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-f9jbW\" data-uniq-id=\"upUMQ\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Periodiek pentests&nbsp;worden periodiek uitgevoerd door externe experts.<\/span><\/li>\n<\/ol>\n<p class=\"brz-bcp-color7 brz-fss-xs-px brz-fss-sm-px brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-ls-lg-0 brz-lh-lg-1_3 brz-fw-lg-400 brz-fss-lg-px brz-fs-lg-16 brz-ft-google brz-tp-lg-paragraph brz-text-lg-left brz-css-1wkli4b\" data-generated-css=\"brz-css-p47Ia\" data-uniq-id=\"gdugy\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-1wonu5h brz-css-xmwjod brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-1ehz5mr brz-css-86dpxs\" data-brz-custom-id=\"mFf0P9VMSVWn\">\n<div data-brz-translate-text=\"1\">\n<h4 class=\"brz-tp-lg-heading4 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-css-czo1bm\" data-generated-css=\"brz-css-dForH\" data-uniq-id=\"mpxQt\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Test- en trainingsprogramma <\/span><\/h4>\n<ul>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-wfTff\" data-uniq-id=\"x5seQ\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Training van medewerkers&nbsp;in crisissituaties en herstelprocedures.<\/span><\/li>\n<li style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-1wkli4b\" data-generated-css=\"brz-css-xdPnw\" data-uniq-id=\"fSehw\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Simulaties van scenario\u2019s&nbsp;zoals datalekken en serveruitval.<\/span><\/li>\n<\/ul>\n<p class=\"brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-1wkli4b\" data-generated-css=\"brz-css-nR3iN\" data-uniq-id=\"w3bW5\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-1wkli4b\" data-generated-css=\"brz-css-kvBaf\" data-uniq-id=\"eq7dS\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-1wkli4b\" data-generated-css=\"brz-css-x5JH1\" data-uniq-id=\"s851c\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Opmerkingen:<\/strong><\/p>\n<ul>\n<li class=\"brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-1wkli4b\" data-generated-css=\"brz-css-xeN6T\" data-uniq-id=\"pLIzs\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Hersteltijden<\/strong><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\">: de verwachte hersteltijden voor de verschillende incidentprioriteiten zijn als volgt:<\/span><\/li>\n<li class=\"ql-indent-1 brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-1wkli4b\" data-generated-css=\"brz-css-vmlXS\" data-uniq-id=\"xcsnN\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Cyberincidenten<\/strong><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\">: geen inschatting mogelijk.<\/span><\/li>\n<li class=\"ql-indent-1 brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-1wkli4b\" data-generated-css=\"brz-css-dgTkv\" data-uniq-id=\"wiEB3\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Grote verstoringen<\/strong><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\">: <\/span><span class=\"brz-cp-color7\" style=\"color: rgb(39, 39, 39);\">maximaal<\/span><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\"> 6 uur.<\/span><\/li>\n<li class=\"ql-indent-1 brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-1wkli4b\" data-generated-css=\"brz-css-gNJkx\" data-uniq-id=\"y28zF\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Kleine verstoringen<\/strong><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\">: <\/span><span class=\"brz-cp-color7\" style=\"color: rgb(39, 39, 39);\">maximaal<\/span><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\"> 4 uur.<\/span><\/li>\n<li class=\"brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-1wkli4b\" data-generated-css=\"brz-css-itYTI\" data-uniq-id=\"g3svq\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Incidentmeldingen<\/strong><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\">: momenteel worden incidenten gemeld via telefoon, e-mail of WhatsApp.<\/span><\/li>\n<li class=\"brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-1wkli4b\" data-generated-css=\"brz-css-kDU2f\" data-uniq-id=\"quIc5\"><strong style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Compliance<\/strong><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\">: het BCP voldoet aan de Algemene Verordening Gegevensbescherming (AVG) en bevat procedures voor het melden van datalekken bij de Autoriteit Persoonsgegevens binnen de wettelijk vereiste termijn van 72 uur.<\/span><\/li>\n<\/ul>\n<p class=\"brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-1wkli4b\" data-generated-css=\"brz-css-l3Xf7\" data-uniq-id=\"l3A2x\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-1wkli4b\" data-generated-css=\"brz-css-hlwwM\" data-uniq-id=\"vRLHf\"><\/p>\n<p class=\"brz-bcp-color7 brz-tp-lg-paragraph brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-css-1wkli4b\" data-generated-css=\"brz-css-zzcLJ\" data-uniq-id=\"ixnHT\"><span style=\"color: rgba(var(--brz-global-color7),1);\" class=\"brz-cp-color7\">Dankzij onze preventieve maatregelen en gestructureerde herstelstrategie\u00ebn kunnen wij snel en effectief reageren op incidenten. Voor aanvullende details verwijzen wij naar ons <\/span><a class=\"link--page brz-cp-color1\" style=\"color: rgba(var(--brz-global-color1),1);\" href=\"https:\/\/spinoffice-crm.com\/en\/back-up-herstelbeleid\/\" data-brz-link-type=\"page\">back-up en herstelbeleid<\/a><span class=\"brz-cp-color7\" style=\"color: rgba(var(--brz-global-color7),1);\">.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section><\/div>\n<p><!-- version:1792614058 --><\/p>","protected":false},"excerpt":{"rendered":"<p>Beleid &amp; Gegevensbescherming Klantvoorwaarden Algemene voorwaarden Verwerkersovereenkomst Gegevensbescherming AVG Privacybeleid Cookiebeleid Gebruik van AI in SpinOffice Verwerkers &#038; Subverwerkers Informatiebeveiligingsbeleid ISO &#038; certificeringen Back-up &#038; Herstelbeleid Incidentenbeleid Disaster Recovery &#038; Business Continuity Exitplan Disaster Recovery &amp; Business Continuity Plan (BCP) SpinOffice CRM is toegewijd aan het waarborgen van de continu\u00efteit van onze diensten en het [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"brizy-blank-template.php","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-157666","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":false,"jetpack_shortlink":"https:\/\/wp.me\/Pf6Qra-F10","jetpack_sharing_enabled":true,"brizy_media":[{"id":159382,"url":"https:\/\/spinoffice-crm.com\/wp-content\/uploads\/2025\/04\/Escalatie-en-herstelplan.png","name":"Escalatie-en-herstelplan.png","meta":{"brizy_attachment_uid":"wp-c124ffbc9d523c030ee58d9f6d06abfa.png","brizy_post_uid":["1501a5f9d2fbdaacb5fff1ca5d90adee"]}}],"_links":{"self":[{"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/pages\/157666","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/comments?post=157666"}],"version-history":[{"count":17,"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/pages\/157666\/revisions"}],"predecessor-version":[{"id":171774,"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/pages\/157666\/revisions\/171774"}],"wp:attachment":[{"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/media?parent=157666"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}