{"id":157620,"date":"2025-03-11T16:52:39","date_gmt":"2025-03-11T15:52:39","guid":{"rendered":"https:\/\/spinoffice-crm.com\/?page_id=157620"},"modified":"2026-03-17T23:53:49","modified_gmt":"2026-03-17T22:53:49","slug":"back-up-herstelbeleid","status":"publish","type":"page","link":"https:\/\/spinoffice-crm.com\/en\/back-up-herstelbeleid\/","title":{"rendered":"Back-up- en herstelbeleid"},"content":{"rendered":"<div class=\"brz brz-root__container brz-reset-all brz-root__container-page\">\n<section id=\"w5l2drLBlx9U_w5l2drLBlx9U\" class=\"brz-section brz-css-b0asm7 brz-css-1gkmw9t\">\n<div class=\"brz-section__content brz-section--boxed brz-css-gcrt61 brz-css-1krcykm\" data-brz-custom-id=\"fsJRzD9T5LzL\">\n<div class=\"brz-container brz-css-1srcbws brz-css-xm5vsk\">\n<div class=\"brz-row__container brz-css-1x6nkig brz-css-1rkep00\" data-brz-custom-id=\"hHohdYMfMzsZ\">\n<div class=\"brz-row brz-css-1cbkejy brz-css-gic9yj\">\n<div id=\"sidebar\" class=\"brz-columns brz-css-2ghx8r brz-css-17hi7ut\" data-brz-custom-id=\"xh6LPw25jv1t\">\n<div class=\"brz-column__items brz-css-1mac0t0 brz-css-w27f5x\">\n<div class=\"brz-wrapper-clone brz-flex-xs-wrap brz-css-xemrt2 brz-css-99phrd\" data-brz-custom-id=\"v0K9qMfsjTXG\"><a class=\"brz-a brz-btn brz-css-1xzuoyl brz-css-n80cpc brz-css-1pf7mvt brz-css-1v2uke4\" href=\"https:\/\/spinoffice-crm.com\/en\/beleid\/\" target=\"_self\" rel=\"noopener\" data-brz-link-type=\"page\" data-brz-custom-id=\"jA3QhNA3uzjs\"><span data-brz-translate-text=\"1\" class=\"brz-span brz-text__editor\">Policy &amp; Data protection<\/span><\/a><\/div>\n<div id=\"\" class=\"brz-css-tl3kuh brz-css-cw8301 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-10bgbk brz-css-u4ml8e\" data-brz-custom-id=\"gbmH4tWlr0Nn\">\n<div data-brz-translate-text=\"1\">\n<h6 class=\"brz-tp-lg-heading6 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_6 brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-18 brz-css-kV16M\" data-generated-css=\"brz-css-bpTlt\" data-uniq-id=\"onBrK\"><span style=\"color: rgb(82, 135, 33)\">Customer Terms<\/span><\/h6>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-tl3kuh brz-css-1gdq1z1 brz-wrapper\">\n<div class=\"brz-menu__container brz-css-1dtnh3e brz-css-3i7w95\" data-brz-custom-id=\"rXDZeZPrT9HV\">\n<nav data-mods=\"%7B%22desktop%22%3A%22vertical%22%2C%22tablet%22%3A%22vertical%22%2C%22mobile%22%3A%22vertical%22%7D\" class=\"brz-menu brz-menu__preview brz-css-1ez8g2u brz-css-40yv8w\">\n<ul class=\"brz-menu__ul\" data-menu-items-active=\"\">\n<li data-menu-item-id=\"24875aecdbab45d7804c7026f7970baf\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/algemene-voorwaarden\/\" title=\"\"><span class=\"brz-span\">Terms and Conditions<\/span><\/a><\/li>\n<li data-menu-item-id=\"ca6ea9ad01fd4768faebeaac6bec6c02\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/verwerkersovereenkomst\/\" title=\"\"><span class=\"brz-span\">Processor Agreement<\/span><\/a><\/li>\n<\/ul>\n<\/nav>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-tl3kuh brz-css-142jk64 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-10bgbk brz-css-1cdl42\" data-brz-custom-id=\"cArAIy7pJkYo\">\n<div data-brz-translate-text=\"1\">\n<h6 class=\"brz-fs-lg-18 brz-ft-upload brz-ff-iffnEBjtPn5l brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_6 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-tp-lg-heading6 brz-mt-sm-10 brz-mt-xs-10 brz-css-eZZ3X\" data-uniq-id=\"thQbJ\" data-generated-css=\"brz-css-qjb5P\"><span style=\"color: rgb(82, 135, 33)\">Data Protection<\/span><\/h6>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-tl3kuh brz-css-1jv6xew brz-wrapper\">\n<div class=\"brz-menu__container brz-css-1dtnh3e brz-css-j8awih\" data-brz-custom-id=\"haPF7arXfltc\">\n<nav data-mods=\"%7B%22desktop%22%3A%22vertical%22%2C%22tablet%22%3A%22vertical%22%2C%22mobile%22%3A%22vertical%22%7D\" class=\"brz-menu brz-menu__preview brz-css-1ez8g2u brz-css-e10th9\">\n<ul class=\"brz-menu__ul\" data-menu-items-active=\"\">\n<li data-menu-item-id=\"a1c50617a0d8151895e36dc44fa10e77\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/avg\/\" title=\"\"><span class=\"brz-span\">GDPR<\/span><\/a><\/li>\n<li data-menu-item-id=\"51acba130cdbd49d7094196481d1dd3d\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/privacybeleid\/\" title=\"\"><span class=\"brz-span\">Privacy Policy<\/span><\/a><\/li>\n<li data-menu-item-id=\"fc254d9f9e1e2fda54f51da4f2f2b955\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/cookiebeleid\/\" title=\"\"><span class=\"brz-span\">Cookie Policy<\/span><\/a><\/li>\n<li data-menu-item-id=\"65f39e91a18b2a76adbe324e509b0cc2\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/beleid\/gebruik-van-ai-spinoffice\/\" title=\"\"><span class=\"brz-span\">Gebruik van AI in SpinOffice<\/span><\/a><\/li>\n<li data-menu-item-id=\"cd2b054a40cf71c5896ffe44f6968ac4\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/privacybeleid\/verwerkers\/\" title=\"\"><span class=\"brz-span\">Processors and Subprocessors<\/span><\/a><\/li>\n<li data-menu-item-id=\"7b802e19d6e01c100a407ce35a1433a8\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/informatiebeveiligingsbeleid\/\" title=\"\"><span class=\"brz-span\">Information Security Policy<\/span><\/a><\/li>\n<li data-menu-item-id=\"73303b0570e88b2e33ee49fc727ed225\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/back-up-herstelbeleid\/\" title=\"\"><span class=\"brz-span\">Back-up &amp; Herstelbeleid<\/span><\/a><\/li>\n<li data-menu-item-id=\"c2f044dd0ea358cbb4278e60cde9e643\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/beleid\/incidentenbeleid\/\" title=\"\"><span class=\"brz-span\">Incidentenbeleid<\/span><\/a><\/li>\n<li data-menu-item-id=\"ef2616566ade38a872d7adca10a1639f\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/disaster-recovery-business-continuity-plan\/\" title=\"\"><span class=\"brz-span\">Disaster Recovery &amp; Business Continuity<\/span><\/a><\/li>\n<li data-menu-item-id=\"8a41168996829657b77f17033cc2fe3c\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/spinoffice-crm.com\/en\/beleid\/exitplan\/\" title=\"\"><span class=\"brz-span\">Exit Plan<\/span><\/a><\/li>\n<\/ul>\n<\/nav>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-columns brz-css-2ghx8r brz-css-14d3qh5\" data-brz-custom-id=\"s6xTeJ5E5g3J\">\n<div class=\"brz-column__items brz-css-1mac0t0 brz-css-1puo39t\">\n<div id=\"\" class=\"brz-css-tl3kuh brz-css-18ynuew brz-wrapper bartitle\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-10bgbk brz-css-ojmox4\" data-brz-custom-id=\"faVxm3IIuWD2\">\n<div data-brz-translate-text=\"1\">\n<h2 class=\"brz-tp-lg-heading2 brz-text-lg-center brz-vfw-lg-400 brz-fwdth-lg-100 brz-fsft-lg-0 brz-ff-iffnEBjtPn5l brz-ft-upload brz-fs-lg-38 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-lh-lg-1_7 brz-css-wG1r3\" data-generated-css=\"brz-css-jaR46\" data-uniq-id=\"kOqYR\"><span class=\"brz-cp-color7\">Back-up and Recovery Policy<\/span><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-tl3kuh brz-css-1q89qe0 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-10bgbk brz-css-f9kd2w\" data-brz-custom-id=\"v1CD1ZkV1vkC\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-n9Xjr\" data-uniq-id=\"d9NrL\" data-generated-css=\"brz-css-j7hHq\"><span class=\"brz-cp-color7\">SpinOffice CRM hecht grote waarde aan de veiligheid en continu\u00efteit van klantgegevens. Daarom hebben wij een robuust <\/span><strong class=\"brz-cp-color7\">Back-up- en Herstelbeleid<\/strong><span class=\"brz-cp-color7\"> ontwikkeld om te waarborgen dat gegevens beschermd blijven en in geval van nood snel kunnen worden hersteld.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-o69qA\" data-uniq-id=\"nntBT\" data-generated-css=\"brz-css-qrg2c\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-cGIQd\" data-uniq-id=\"brXB8\" data-generated-css=\"brz-css-w0glP\"><span class=\"brz-cp-color7\">SpinOffice CRM wordt volledig gehost binnen de EU op Amazon Web Services (AWS). AWS biedt geavanceerde mogelijkheden voor back-ups en redundantie om de integriteit en beschikbaarheid van gegevens te garanderen. Daarnaast voldoet AWS aan internationale beveiligingsstandaarden zoals ISO 27001.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-b8bXm\" data-uniq-id=\"m1Cpu\" data-generated-css=\"brz-css-fZCVw\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-oAL1U\" data-uniq-id=\"hz0KF\" data-generated-css=\"brz-css-iNw2Z\"><span class=\"brz-cp-color7\">Wij streven naar een uptime van 99,9% voor onze database-servers en maken gebruik van een \u2018private network\u2019 binnen AWS, waarin alle klantendatabases versleuteld zijn met een unieke company key. Onze infrastructuur is ingericht met meerdere datacenters, zodat in geval van een storing automatisch wordt overgeschakeld naar een andere locatie zonder onderbreking van de dienstverlening.<\/span><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-d6sGH\" data-uniq-id=\"jW3jO\" data-generated-css=\"brz-css-us3ax\"><\/p>\n<p class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-nd9ST\" data-uniq-id=\"vlmFo\" data-generated-css=\"brz-css-e8Vsz\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<h4 class=\"brz-tp-lg-heading4 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-c5Sly\" data-uniq-id=\"xA3EK\" data-generated-css=\"brz-css-mZTZ8\"><span class=\"brz-cp-color7\">Back-up strategie<\/span><\/h4>\n<ul>\n<li class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-txYjP\" data-uniq-id=\"vtGqE\" data-generated-css=\"brz-css-tOiuM\"><strong class=\"brz-cp-color7\">SQL database back-ups<\/strong><\/li>\n<li class=\"ql-indent-1 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-fYifW\" data-uniq-id=\"nFyZN\" data-generated-css=\"brz-css-doQXZ\"><span class=\"brz-cp-color7\">Dagelijks wordt er automatisch een back-up gemaakt van de SQL database waarin alle berichten, bestanden en relaties zijn opgeslagen.<\/span><\/li>\n<li class=\"ql-indent-1 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-wf9LW\" data-uniq-id=\"fmXQf\" data-generated-css=\"brz-css-dyOaH\"><span class=\"brz-cp-color7\">Periodieke controles worden uitgevoerd om de integriteit en beschikbaarheid van deze back-ups te garanderen.<\/span><\/li>\n<li class=\"ql-indent-1 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-g7L63\" data-uniq-id=\"ssaRa\" data-generated-css=\"brz-css-qNJIL\"><span class=\"brz-cp-color7\">Back-ups worden opgeslagen in meerdere AWS-datacenters binnen de EU voor extra redundantie.<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-gXzCs\" data-uniq-id=\"vI7MD\" data-generated-css=\"brz-css-zYRxg\"><strong class=\"brz-cp-color7\">Bestanden en Documenten (S3-opslag)<\/strong><\/li>\n<li class=\"ql-indent-1 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-qXj9N\" data-uniq-id=\"lUKhH\" data-generated-css=\"brz-css-mhE1L\"><span class=\"brz-cp-color7\">Bestanden worden opgeslagen in Amazon S3 en maken gebruik van de interne AWS-structuur voor gegevensbeveiliging.<\/span><\/li>\n<li class=\"ql-indent-1 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-gmKvy\" data-uniq-id=\"lYMSw\" data-generated-css=\"brz-css-tfAxa\"><span class=\"brz-cp-color7\">Versies van bestanden en documenten worden continu opgeslagen, waardoor het mogelijk is om eerdere versies te herstellen.<\/span><\/li>\n<li class=\"ql-indent-1 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-fezER\" data-uniq-id=\"tWIxg\" data-generated-css=\"brz-css-z2K3a\"><span class=\"brz-cp-color7\">SpinOffice bewaart snapshots van alle wijzigingen aan bestanden in de afgelopen 5 dagen; daarna worden bestanden tot 100 dagen bewaard op een back-up server.<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-gNdXM\" data-uniq-id=\"s40uO\" data-generated-css=\"brz-css-vLOz3\"><strong class=\"brz-cp-color7\">E-mailberichten<\/strong><\/li>\n<li class=\"ql-indent-1 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-a8knk\" data-uniq-id=\"w_MY4\" data-generated-css=\"brz-css-mfyd8\"><span class=\"brz-cp-color7\">Verwijderde e-mailberichten blijven 90 dagen in de verwijderde-map beschikbaar voordat ze definitief worden verwijderd.<\/span><\/li>\n<\/ul>\n<p class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-w5p9M\" data-uniq-id=\"lW7B4\" data-generated-css=\"brz-css-qQPpB\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-tl3kuh brz-css-gmyhnx brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-10bgbk brz-css-19gqrqc\" data-brz-custom-id=\"hsK6ue74M5nn\">\n<div data-brz-translate-text=\"1\">\n<h4 class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-heading4 brz-css-s75vu\" data-generated-css=\"brz-css-zsJje\" data-uniq-id=\"w8eYH\"><span class=\"brz-cp-color7\">Herstel en retentiebeleid<\/span><\/h4>\n<ul>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-mEY6o\" data-generated-css=\"brz-css-olKXC\" data-uniq-id=\"schJ7\"><strong class=\"brz-cp-color7\">Retentie van verwijderde gegevens<\/strong><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-cZX3b\" data-generated-css=\"brz-css-tTZFd\" data-uniq-id=\"nFmy4\"><span class=\"brz-cp-color7\">Gegevens die door een gebruiker uit de database worden verwijderd, blijven nog&nbsp;30 dagen&nbsp;in de back-ups aanwezig en kunnen binnen deze periode op verzoek worden hersteld.<\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-zZ9j7\" data-generated-css=\"brz-css-htNm3\" data-uniq-id=\"qKJjr\"><span class=\"brz-cp-color7\">Na 30 dagen worden de verwijderde gegevens permanent verwijderd en kunnen ze niet meer worden hersteld.<\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-c32Eh\" data-generated-css=\"brz-css-odLZv\" data-uniq-id=\"p1YBV\"><strong class=\"brz-cp-color7\">Back-up retentie<\/strong><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-kAWy0\" data-generated-css=\"brz-css-mQvQ5\" data-uniq-id=\"njSyc\"><span class=\"brz-cp-color7\">Database back-ups worden&nbsp;gedurende 30 dagen&nbsp;bewaard.<\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-m1jKc\" data-generated-css=\"brz-css-vaDcq\" data-uniq-id=\"z0S4z\"><span class=\"brz-cp-color7\">Bestanden en documenten worden tot&nbsp;100 dagen&nbsp;gearchiveerd in een aparte back-up omgeving.<\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-l_zD5\" data-generated-css=\"brz-css-ir3Vv\" data-uniq-id=\"hAzA3\"><strong class=\"brz-cp-color7\">Disaster recovery<\/strong><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-sinFT\" data-generated-css=\"brz-css-tHwSQ\" data-uniq-id=\"bsRid\"><span class=\"brz-cp-color7\">SpinOffice CRM maakt gebruik van een \u2018private network\u2019 binnen AWS, waarbij alle klantgegevens veilig binnen de EU worden opgeslagen.<\/span><\/li>\n<li class=\"ql-indent-1 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-hMPWl\" data-generated-css=\"brz-css-sPbeo\" data-uniq-id=\"x7kfy\"><span class=\"brz-cp-color7\">In geval van een storing in \u00e9\u00e9n AWS-datacenter wordt automatisch overgeschakeld naar een ander datacenter zonder onderbreking van de dienstverlening.<\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-hESIw\" data-generated-css=\"brz-css-uaxwb\" data-uniq-id=\"paJJu\"><span class=\"brz-cp-color7\">Er wordt periodiek een gesimuleerde disaster recovery-test uitgevoerd om de effectiviteit van ons herstelproces te waarborgen. <\/span><\/li>\n<\/ul>\n<p class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-l7QEK\" data-generated-css=\"brz-css-qFFpH\" data-uniq-id=\"u3uJG\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-tl3kuh brz-css-wlcc79 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-10bgbk brz-css-5dkci9\" data-brz-custom-id=\"t7YZ7YMVbZre\">\n<div data-brz-translate-text=\"1\">\n<h4 class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-heading4 brz-css-tFWtV\" data-generated-css=\"brz-css-cTENZ\" data-uniq-id=\"yltDi\"><span class=\"brz-cp-color7\">Beveiligingsmaatregelen <\/span><\/h4>\n<ul>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-esus6\" data-generated-css=\"brz-css-rItVi\" data-uniq-id=\"nWEN8\"><strong class=\"brz-cp-color7\">Versleuteling<\/strong><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-q6d1j\" data-generated-css=\"brz-css-wCwPt\" data-uniq-id=\"gj9nS\"><span class=\"brz-cp-color7\">Alle databases in SpinOffice CRM zijn versleuteld met een unieke company key.<\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-r8l5l\" data-generated-css=\"brz-css-rWCnx\" data-uniq-id=\"yQskc\"><span class=\"brz-cp-color7\">Bestanden en documenten in S3-opslag zijn eveneens versleuteld om ongeautoriseerde toegang te voorkomen.<\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-zPGY7\" data-generated-css=\"brz-css-kNgnM\" data-uniq-id=\"co0Wm\"><strong class=\"brz-cp-color7\">Toegangsbeheer<\/strong><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-e6AFv\" data-generated-css=\"brz-css-yas3O\" data-uniq-id=\"f4JVL\"><span class=\"brz-cp-color7 brz-span\">Twee-stapsverificatie<\/span><span class=\"brz-cp-color7\"> (2FA) is ge\u00efmplementeerd voor extra beveiliging bij het inloggen.<\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-pWGAa\" data-generated-css=\"brz-css-bRNcI\" data-uniq-id=\"bmow8\"><span class=\"brz-cp-color7\">Alleen geautoriseerde medewerkers hebben toegang tot back-ups, en toegang wordt streng gecontroleerd.<\/span><\/li>\n<li class=\"ql-indent-1 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-hU6Mn\" data-generated-css=\"brz-css-d76CW\" data-uniq-id=\"ae90w\"><span class=\"brz-cp-color7\">Onze medewerkers zijn zich bewust van de risico\u2019s van het werken met online data en hebben een geheimhoudingsverklaring getekend. <\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-asTGI\" data-generated-css=\"brz-css-cNFHc\" data-uniq-id=\"xaH1K\"><strong class=\"brz-cp-color7\">Monitoring en preventieve maatregelen<\/strong><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-vGkVz\" data-generated-css=\"brz-css-f0OBs\" data-uniq-id=\"dt5UM\"><span class=\"brz-cp-color7\">SpinOffice CRM monitort 24\/7 via software de beschikbaarheid van onze diensten. Problemen worden direct door systeembeheerders opgepakt.<\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-eS234\" data-generated-css=\"brz-css-eefbU\" data-uniq-id=\"dCDQi\"><span class=\"brz-cp-color7\">Webdiensten zijn beveiligd met SSL-certificaten, en alle data wordt versleuteld verzonden via HTTPS.<\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-sPK9B\" data-generated-css=\"brz-css-i8TCl\" data-uniq-id=\"n8leA\"><span class=\"brz-cp-color7\">Onze systemen worden continue bewaakt op ongebruikelijk verkeer (Spam en Malware), en we hebben verschillende anti-virus en anti-malware maatregelen ge\u00efmplementeerd.<\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph ql-indent-1 brz-bcp-color7 brz-css-vg5Iz\" data-generated-css=\"brz-css-csOvj\" data-uniq-id=\"g17xo\"><span class=\"brz-cp-color7\">Verdachte activiteiten genereren automatische alerts, zodat we direct actie kunnen ondernemen.<\/span><\/li>\n<li class=\"ql-indent-1 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-dhwXi\" data-generated-css=\"brz-css-zgqrb\" data-uniq-id=\"utr__\"><span class=\"brz-cp-color7\">We hanteren een strikt patchbeleid om security-updates snel uit te rollen en kwetsbaarheden direct te verhelpen.<\/span><\/li>\n<li class=\"brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-eCssC\" data-generated-css=\"brz-css-otkNV\" data-uniq-id=\"qaYci\"><strong>Periodieke beveiligingsaudits<\/strong><\/li>\n<li class=\"ql-indent-1 brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-u4ASN\" data-generated-css=\"brz-css-baMJz\" data-uniq-id=\"v8GAU\">Er worden regelmatig <a class=\"link--page\" href=\"https:\/\/spinoffice-crm.com\/en\/pentest\/\" data-brz-link-type=\"page\">pentests<\/a> uitgevoerd door externe beveiligingsspecialisten om kwetsbaarheden te identificeren en te verhelpen.<\/li>\n<li class=\"ql-indent-1 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-b7qqn\" data-generated-css=\"brz-css-pZZBO\" data-uniq-id=\"lu7ZA\">Back-ups worden periodiek getest om te garanderen dat ze correct kunnen worden hersteld.<\/li>\n<\/ul>\n<p class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-sGL4Z\" data-generated-css=\"brz-css-fkXhl\" data-uniq-id=\"uifDU\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-tl3kuh brz-css-dfr74a brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-10bgbk brz-css-1f7uoae\" data-brz-custom-id=\"calvC9m39Dwr\">\n<div data-brz-translate-text=\"1\">\n<h4 class=\"brz-tp-lg-heading4 brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-rMZKo\" data-uniq-id=\"wez5l\" data-generated-css=\"brz-css-pDyya\"><span class=\"brz-cp-color7\">Melding van datalekken<\/span><\/h4>\n<ul>\n<li class=\"brz-bcp-color7 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-lXkB3\" data-uniq-id=\"im4Up\" data-generated-css=\"brz-css-eP6B_\"><span class=\"brz-cp-color7\">Indien een datalek wordt gedetecteerd, stelt SpinOffice de getroffen klant <\/span><strong class=\"brz-cp-color7\">binnen&nbsp;24 uur<\/strong><span class=\"brz-cp-color7\">&nbsp;op de hoogte via e-mail.<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-y6xk0\" data-uniq-id=\"pqsWu\" data-generated-css=\"brz-css-ihnBF\"><span class=\"brz-cp-color7\">SpinOffice werkt nauw samen met de verwerkingsverantwoordelijke om aan de wettelijke verplichtingen van de Autoriteit Persoonsgegevens te voldoen.<\/span><\/li>\n<li class=\"brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-bcp-color7 brz-css-gfrOQ\" data-uniq-id=\"yzbN2\" data-generated-css=\"brz-css-xxzRV\"><span class=\"brz-cp-color7\">Er wordt een grondige analyse uitgevoerd om de impact te minimaliseren en herhaling te voorkomen.<\/span><\/li>\n<\/ul>\n<p class=\"brz-bcp-color7 brz-tp-lg-paragraph brz-ls-lg-0 brz-fw-lg-400 brz-fss-lg-px brz-css-cvGuf\" data-uniq-id=\"pjeVb\" data-generated-css=\"brz-css-a9a1d\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-tl3kuh brz-css-35s097 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-10bgbk brz-css-1r42lpy\" data-brz-custom-id=\"vSu17cSkOs6s\">\n<div data-brz-translate-text=\"1\">\n<h4 class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-heading4 brz-css-tg_sq\" data-generated-css=\"brz-css-yl8xZ\" data-uniq-id=\"aYFeM\"><span class=\"brz-cp-color7\">Uitwijkstrategie <\/span><\/h4>\n<ul>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-lXWbm\" data-generated-css=\"brz-css-o6ZpH\" data-uniq-id=\"zgePZ\"><span class=\"brz-cp-color7\">In het geval van een langdurige AWS-storing hebben wij procedures om snel te migreren naar een alternatieve regio binnen AWS.<\/span><\/li>\n<li class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-weSh6\" data-generated-css=\"brz-css-rzqXI\" data-uniq-id=\"rigkh\"><span class=\"brz-cp-color7\">We maken gebruik van multi-zone replicatie om de beschikbaarheid van gegevens te waarborgen, zelfs bij storingen op regionaal niveau.<\/span><\/li>\n<\/ul>\n<p class=\"brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-xWmXe\" data-generated-css=\"brz-css-b_3j5\" data-uniq-id=\"wVJkd\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-bcp-color7 brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-css-emr5B\" data-generated-css=\"brz-css-wfkrW\" data-uniq-id=\"kpUz3\"><span class=\"brz-cp-color7\"> <\/span><\/p>\n<p class=\"brz-fss-lg-px brz-fw-lg-400 brz-ls-lg-0 brz-tp-lg-paragraph brz-bcp-color7 brz-css-nKALy\" data-generated-css=\"brz-css-fDIpX\" data-uniq-id=\"kKq3l\"><span class=\"brz-cp-color7\">SpinOffice CRM heeft een uitgebreid en solide back-up- en herstelbeleid ge\u00efmplementeerd, waarmee de veiligheid en beschikbaarheid van klantgegevens gewaarborgd blijft. Door middel van versleuteling, monitoring, periodieke tests en strikte toegangscontroles zorgen wij ervoor dat gegevens optimaal beschermd zijn en snel hersteld kunnen worden in geval van nood.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section><\/div>\n<p><!-- version:1758546276 --><\/p>","protected":false},"excerpt":{"rendered":"<p>Beleid &amp; Gegevensbescherming Klantvoorwaarden Algemene voorwaarden Verwerkersovereenkomst Gegevensbescherming AVG Privacybeleid Cookiebeleid Gebruik van AI in SpinOffice Verwerkers &#038; Subverwerkers Informatiebeveiligingsbeleid Back-up &amp; Herstelbeleid Incidentenbeleid Disaster Recovery &amp; Business Continuity Exitplan Back-up en Herstelbeleid SpinOffice CRM hecht grote waarde aan de veiligheid en continu\u00efteit van klantgegevens. Daarom hebben wij een robuust Back-up- en Herstelbeleid ontwikkeld om [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"brizy-blank-template.php","meta":{"_crdt_document":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_yoast_wpseo_focuskw":"","_yoast_wpseo_metadesc":"","rank_math_focus_keyword":"","rank_math_description":"","footnotes":""},"class_list":["post-157620","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":false,"jetpack_shortlink":"https:\/\/wp.me\/Pf6Qra-F0g","jetpack_sharing_enabled":true,"brizy_media":[],"_links":{"self":[{"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/pages\/157620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/comments?post=157620"}],"version-history":[{"count":4,"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/pages\/157620\/revisions"}],"predecessor-version":[{"id":163070,"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/pages\/157620\/revisions\/163070"}],"wp:attachment":[{"href":"https:\/\/spinoffice-crm.com\/en\/wp-json\/wp\/v2\/media?parent=157620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}