When you send emails, mailbox providers (such as Gmail, Outlook, AOL, and Yahoo) identify if emails are legitimate or are sent by a spammer or phisher. This includes emails sent from SpinOffice CRM. This is why setting up email authentication is important. There are three established authentication standards used to verify a sender’s identity. SPF,…
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Unlocking the mystery: why there aren't many CRM solutions compatible for Mac
In the dynamic landscape of modern business, Customer Relationship Management (CRM) systems have become indispensable tools for organizations to manage their interactions with existing and potential customers. These systems streamline processes, enhance communication, and foster stronger relationships with clients. However, despite the widespread adoption of CRM solutions, Mac users often find themselves grappling with limited…
Five innovative ways to use CRM for more than just sales
Customer Relationship Management (CRM) is an essential tool for businesses to streamline their sales and marketing activities and enhance customer interactions. Although originally developed for sales purposes, CRM offers many more possibilities than just tracking leads and deals. In this article, we will explore five creative ways organizations can utilize CRM for various business purposes…
Navigating the Customer Service Software maze: 5 mistakes to avoid
In the ever-evolving landscape of customer service, choosing the right Customer Service Software is crucial. The wrong decision can lead to inefficiencies, frustrated teams, and, ultimately, dissatisfied customers. To steer clear of these pitfalls, here are five common mistakes to avoid when selecting customer service software. ❌ Mistake 1. Ignoring scalability: plan for tomorrow, not…
Use tags in SpinOffice for optimal segmentation of your business contacts
Are you already using tags in SpinOffice CRM? Increase the quality of your customer base better than ever before by segmenting contacts with common characteristics. Determine which tags you and your team want to use and for whom. For example, make a distinction between certain products or services, categories, a specific status or customer characteristic.…
Follow these steps to get started with SpinOffice
Customer Relationship Management (CRM) helps you build sustainable connections with your customers. Below, you can find the most important resources to get started with SpinOffice CRM, a small but intelligent CRM platform. 1. Go through Your Four-Step Checklist Our “Four-Step Checklist” will help you get your free SpinOffice CRM account set up and introduce you…
New in SpinOffice: using tags
It is now possible to work with tags in your CRM. Tags are the successor to the current keyword functions. Using tags is simple, fast and very intuitive in the new version of SpinOffice. What can you do with tags? Decide in advance which tags you want to use for your contacts. For example, make…