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Together with our programmers and users, we made impressive strides in improving our software and further optimizing the user experience. It was also a year in which we achieved a significant milestone: our 25th anniversary. In this article, we reflect on the highlights and share a glimpse of what’s ahead for the coming year.
Highlights of 2024
1. Our 25th Anniversary
This year, we celebrated a quarter century of expertise and innovation. SpinOffice CRM began as a simple solution for small and medium-sized businesses but has grown over the past 25 years into a versatile CRM platform supporting companies in the Netherlands, Belgium, and beyond. We want to thank all our users who have made this journey possible. Your trust and feedback have helped us grow and continuously improve our product.
In 2024, we added several new features to enhance workflow efficiency and expand the capabilities of SpinOffice:
- Single-tab archive: a single tab used as a relationship archive.
- E-mail rules: automation for managing emails more efficiently.
- Improved export of contacts: export profiles and label exports.
- AI e-mail summary: summaries of emails to help you make quicker decisions.
- Tag statuses: greater flexibility in managing and filtering contacts.
- DKIM email authentication: improved email security and reliability.
- Integration with Bubble: Connect your business telephony to SpinOffice via Bubble.
- Enhanced mobile app: a more user-friendly interface and the ability to add photos to contacts.
User feedback plays a crucial role in the development of SpinOffice. Based on your suggestions, we further optimized the interface in 2024. With a more intuitive design and improved navigation, you can work faster and focus better on what truly matters.
We are proud of the growth we achieved in the Netherlands and Belgium this past year. An increasing number of companies in these regions are choosing SpinOffice CRM to streamline their daily processes and manage customer relationships. We value the trust our customers place in us and remain committed to meeting their needs.
What’s ahead?
The new year kicks off with an exciting update. In January, we will introduce a completely revamped integration with WhatsApp Business. This integration will no longer go through MessageBird but will connect directly via Meta, enabling faster communication with your customers. We look forward to sharing more details and demonstrating how this integration can transform your communication.
Later in 2025, we will introduce new updates to further enhance your experience.
Price adjustment as of January 1, 2025
Over the past year, we have faced rising costs from our suppliers and ongoing inflationary pressures. As a result, we are compelled to adjust our prices. This adjustment is due to increases in supplier tariffs, such as hosting costs from AWS (Amazon Web Services), which directly affect our cost structure, as well as inflation figures published by the CBS.
Fortunately, our healthy growth this year allows us to absorb a significant portion of the price increase. However, we cannot avoid passing on part of the costs.
The price increase is 6%, resulting in the following changes:
- The price per SpinOffice license for the first year will increase by €2.00 per month.
- The price per SpinOffice license for renewals will increase by €2.15 per month.
We hope for your understanding regarding this necessary adjustment, which ensures we can maintain our high standards and continue investing in the development of our product.
Building a successful 2025 together
With the progress we made in 2024, we are stronger than ever to continue growing with our users. Whether you are a loyal user or just starting with SpinOffice CRM, we want to thank you for your trust and engagement. We look forward to a new year filled with innovation, collaboration, and success.
If you have any questions or would like more information, please do not hesitate to contact us.
